Thomas Ollmann
Oak Creek,United States
Overview
28
28
years of professional experience
Work History
Mutual Funds Specialist
US Bank Global Funds Services
04.2023 - Current
- Maintained top customer service and satisfaction while servicing complex financial, legal, and tax critical issues
- Responsible for new account setup, purchases, redemptions, exchanges, and general account maintenance
- Respond to telephone inquiries from shareholders, institutional clients and broker/dealers
- Enter and process trades, and account corrections.
Shift Manager/Bartender
G.E.J. Inc. DBA Spirits
South Milwaukee, United States
01.2005 - 04.2023
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Managing Partner/Bartender
McKinney's Dance and Beverage LLC
South Milwaukee, WI
01.2001 - 01.2005
- Established and implemented business procedures and processed improvements
- Scheduled between five and ten employees daily and filled in for shifts
- Managed restaurant scheduling, and customer service.
- Worked closely with financial partners and accountant to maintain financial issues involving day to day operations.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Postal Mail Handler
United States Post Office
Oak Creek, United States
08.1996 - 01.2001
- Loaded letters and parcels onto processing equipment, removed non-processable letters and maintained continuous sorting feed
- Used automated mail processing equipment to sort and collate mail
- Maintained energy and enthusiasm in fast-paced environment.
- Assigned to help conduct forklift and equipment safety and training classes.
Skills
- Highly reliable
- New hire training
- Staff Management
- Clear and effective communication
- Handling difficult customers
- Attending multiple customers
- Engaging personality
Timeline
Mutual Funds Specialist
US Bank Global Funds Services
04.2023 - Current
Shift Manager/Bartender
G.E.J. Inc. DBA Spirits
01.2005 - 04.2023
Managing Partner/Bartender
McKinney's Dance and Beverage LLC
01.2001 - 01.2005
Postal Mail Handler
United States Post Office
08.1996 - 01.2001
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