THOMAS PETERS
Caterpillar
Miamisburg
31
years of professional experience
Dynamic leader with proven expertise in operational planning and team leadership, honed at United Parcel Service (UPS). Excelled in enhancing operational efficiency and workforce planning, achieving high customer satisfaction. Skilled in conflict resolution and logistics management, adept at fostering growth and ensuring compliance. Demonstrated ability to drive team development and streamline processes for peak performance.
Work History
Floor Associate- Heavy Box
3 Months- Operate heavy machinery to ensure efficient production workflows.
- Inspect materials and components for quality compliance, minimizing defects in final products.
- Collaborate with team members to optimize assembly line processes, enhancing overall productivity.
Supervisor of Operations
30 Years 10 Months- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, on-boarding and training of new hires to fulfill business requirements.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
Bachelors of Science - Biology
Skills
Team leadership
Customer service
Team development
Conflict resolution
Operational planning
Workforce planning
Problem-solving
Performance management
Interests
Beekeeping
At-Home Brewing
Camping
Backpacking
Hiking
Hunting
Biking
Fishing
Timeline
Floor Associate- Heavy Box
Caterpillar
05.2026 - CurrentRead More
Supervisor of Operations
United Parcel Service
04.1995 - 02.2026Read More
Ball State University
Bachelors of Science from Biology
Read More