Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Petherick

Tulsa,OK

Summary

Experienced former military with a background in intelligence. Proactive leader with strengths in communication and collaboration. Proficient in exceeding responsibilities and organizational skills to establish a high standard in work mentality. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Overview

7
7
years of professional experience

Work History

Guest Service Associate

Brookshire Grocery
Tulsa, OK
08.2023 - 04.2024
  • Ensured that all guest inquiries were answered promptly and accurately.
  • Resolved any customer complaints or issues professionally and efficiently.
  • Reconciled daily sales transactions against receipts to ensure accuracy of financial data.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
  • Invited guests to join loyalty programs and special promotions to stay connected.
  • Assisted with training new cashiers in departmental operations and procedures.
  • Ensured accuracy of all transactions by verifying prices, quantities, discounts.
  • Processed returns and exchanges efficiently while adhering to company policies.
  • Balanced the daily tills at end of shift and prepared bank deposits for pick up.
  • Provided support to other departments when needed such as stocking shelves or running register.

Cashier

Winn Dixie Warehouse
Jacksonville, FL
01.2023 - 05.2023
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Helped with purchases and signed customers up for rewards program.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.

Intelligence Specialist

United States Navy
Jacksonville, FL
08.2017 - 11.2020
  • Processed and organized data into a finished product within a timely manner.
  • Provided clear and detailed briefs to inform and update aircrew on their flights.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Education

Bachelor of Science - Computer Information And Systems

Tulsa Community College
Tulsa, OK
05.2024

Skills

  • Problem resolution
  • Friendly, positive attitude
  • Organization
  • Customer service
  • Relationship building
  • Working collaboratively
  • MS Office

Timeline

Guest Service Associate

Brookshire Grocery
08.2023 - 04.2024

Cashier

Winn Dixie Warehouse
01.2023 - 05.2023

Intelligence Specialist

United States Navy
08.2017 - 11.2020

Bachelor of Science - Computer Information And Systems

Tulsa Community College

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Thomas Petherick