Thomas Phillips
Oxford,Mississippi
Summary
Dynamic sales professional with a proven track record at Hinton & Hinton Inc, enhancing client experiences and achieving an 85% retention rate. Skilled in upselling and customer relationship management, I excel in creating tailored solutions that drive purchasing decisions and foster long-term loyalty.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Hinton & Hinton Inc
Oxford, MS
05.2026 - 07.2026
- Supported private shopping appointments for high-profile and high-net-worth clients, prioritizing privacy and efficient service, contributing to a 20% increase in purchasing decisions.
- Provided style guidance on color theory, pattern pairing, and silhouette selection for high-net-worth clients, helping build cohesive wardrobes and driving 85% retention rate.
- Supported receiving and sensor-tagging of high-value luxury merchandise, maintaining 100% accuracy in stock levels during seasonal audits.
- Improved order-picking efficiency by 20% through better organization and workflow adjustments.
Lifeguard
Double Gate Country Club
Albany, GA
05.2023 - 07.2025
- Executed three rapid rescues to safeguard patrons during critical situations
- Ensured continuous surveillance of pool area to maintain safety and respond promptly to emergencies
- Maintained cleanliness of pool area throughout the day, contributing to customer satisfaction
Sales Assistant
Busy Elves Christmas Tree Farm
Leesburg, GA
12.2023 - 12.2024
- Provided excellent service to customers, resulting in a sale 85% of the time.
- Provided hands-on assistance to enhance customer satisfaction.
- Secured trees properly on vehicles during transport and operated saws safely to ensure compliance with safety standards.
Education
University - School Finance, Finance
University of Mississippi
MS05-2029
Skills
- Sales expertise
- Sales target attainment
- Cross-selling techniques
- Customer relationship management
- Customer needs assessment
- Customer service enhancement
- Product merchandising
- Retail merchandising
- Inventory tracking
- Attention to detail
- Task prioritization
- Active listening
- Relationship building
- Collaborative sales
- Goal oriented
Leadership and Involvement
- Troop 1
- Albany, GA
- Eagle Scout
- 2022-03
- Earned rank of Eagle Scout from Troop 1 of Albany, GA.
- Constructed monofilament recycling stations as project to put at various boat ramps around the city
- Learned skills for any situation, including first aid and survival
Timeline
Sales Assistant
Hinton & Hinton Inc
05.2026 - 07.2026
Sales Assistant
Busy Elves Christmas Tree Farm
12.2023 - 12.2024
Lifeguard
Double Gate Country Club
05.2023 - 07.2025
University - School Finance, Finance
University of Mississippi