Thomas Platt
Grand Forks,ND
Summary
My name is Thomas Platt. I am 20 years old and currently attend the University of North Dakota in Grand Forks, North Dakota. I am pursuing a bachelor's degree in both Communication and Psychology with a minor in Substance Use and Addiction.
Overview
4
4
years of professional experience
Work History
Parking Enforcement Officer
University of North Dakota
Grand Forks, ND
10.2023 - Current
- Patrolled parking areas and monitored car safety.
- Patrolled premises regularly to maintain safety of employees and visitors.
- Located lost, stolen and counterfeit permits.
- Assisted motorists with such things as flat tires, keys locked in car or battery jump-starts.
- Directed drivers to proper parking areas and enforced special parking restrictions.
Web Assistant
University of North Dakota
Grand Forks, ND
09.2023 - Current
- Communicated with the UND marketing department about website fixes and updates.
- Maintained site appearance by developing and enforcing content and display standards.
- Identified and resolved website glitches, server problems and incorrect formatting.
- Evaluated software functionality and made adjustments when necessary.
- Performed regular software tests to confirm proper functionality in applications and programs.
Tour Guide
University of North Dakota
Grand Forks, ND
05.2023 - 08.2023
- Displayed strong public speaking and communication skills to facilitate high quality campus tours.
- Developed well-versed tour guides by mentoring and training peers at the university.
- Answered questions, pointed out overlooked features, and offered further details about campus programs.
- Delivered guided tours, presenting campus information, and answering questions.
- Facilitated tours to groups of up to 20 people.
- Drove motor vehicles to transport visitors around campus.
Marketing Intern
University of North Dakota
Grand Forks, ND
10.2022 - 05.2023
- Lead writer and editor for the student newspaper.
- Managed social media campaigns and sent campus-wide notifications under guidance of supervisor.
- Took notes during marketing meetings.
- Researched and developed creative content for the university to promote student life and engagement.
Team Member
Smoothie King
Highlands Ranch, CO
01.2022 - 08.2022
- Provided quick and courteous service to customers, fulfilling smoothie orders to individual specifications.
- Cleaned blenders, mopped, swept floors, and stocked coolers.
- Prepared various fruits, vegetables, and juices for easy access and minimal customer wait times.
- Maintained high standards of customer service.
- Processed cash and credit card payments.
Service Porter
McDonald Automotive Group
Littleton, CO
11.2020 - 05.2022
- Provided transport for customers and dealership personnel.
- Inspected vehicles for stains and debris followed by returning the vehicle back to the customer.
- Contributed to service ticket writing and tagging of customer vehicles.
- Performed basic maintenance and cleaning.
- Maintained clean and tidy appearance in reception, waiting areas, and hallways.
Education
Bachelor of Arts - Communications
University of North Dakota
Grand Forks, ND05.2026
Bachelor of Science - Psychology
University of North Dakota
Grand Forks, ND05-2026
High School Diploma -
ThunderRidge High School
Highlands Ranch, CO05.2022
Skills
- Customer Service
- Issue Resolution
- Credit and Cash Transactions
- Merchandise Restocking
- ID Verification
- Public Speaking
- Social Media
- Verbal and Written Communication
- Microsoft Office Suite
- Data Collection and Analysis
- Editing and Proofreading
References
- Anthonette Klinkerman (303) 909-8745
- Becky Pullic (303) 895-5059
Timeline
Parking Enforcement Officer
University of North Dakota
10.2023 - Current
Web Assistant
University of North Dakota
09.2023 - Current
Tour Guide
University of North Dakota
05.2023 - 08.2023
Marketing Intern
University of North Dakota
10.2022 - 05.2023
Team Member
Smoothie King
01.2022 - 08.2022
Service Porter
McDonald Automotive Group
11.2020 - 05.2022
Bachelor of Arts - Communications
University of North Dakota
Bachelor of Science - Psychology
University of North Dakota
High School Diploma -
ThunderRidge High School
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