Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Poetker

Merrill,WI

Summary

Dynamic and results-oriented professional with extensive experience in customer service and problem resolution, honed across roles at Walmart, Graphic Packaging, and Aspirus Hospital. Excelled in fast-paced environments, demonstrating exceptional multitasking and cash handling abilities. Proven track record of enhancing customer satisfaction and streamlining operations, with a commitment to quality and efficiency.

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

6
6
years of professional experience

Work History

Walmart Associate

Walmart
06.2022 - Current
  • answered phone call for customers helping them with small problems
  • took grocery's out to peoples cars
  • was in a role as ATC which is Air traffic controller and would keep things running in the back room


Factory Worker

Graphic Packaging
06.2021 - 08.2021
  • Carefully packaged finished products and prepared for shipment.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Inspected materials before assembly to verify compliance of quality control standards.

Maintenance Associate

Fleet Farm
04.2020 - 01.2021
  • cleaned bathrooms and employee areas
  • was trained as a back up cashier
  • helped customers bring grocery's out to their cars
  • help where needed

Food Service Worker

Aspirus Hospital
01.2019 - 03.2020
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Called patience in a call center and helped them place a food order for meals based on their dietary restrictions

Education

GED -

National Guard Challenge Academy
Fort McCoy, WI
06-2021

Skills

  • Customer service
  • Cash handling
  • Problem resolution
  • Staff training

Timeline

Walmart Associate

Walmart
06.2022 - Current

Factory Worker

Graphic Packaging
06.2021 - 08.2021

Maintenance Associate

Fleet Farm
04.2020 - 01.2021

Food Service Worker

Aspirus Hospital
01.2019 - 03.2020

GED -

National Guard Challenge Academy

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Thomas Poetker