Summary
Overview
Work History
Education
Skills
References
Professionalreferences
Timeline
Generic

Thomas Pollack

Little Rock,AR

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional attention to detail and safety. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Package Handler

United Postal Service, UPS
Little Rock, AR
10.2022 - Current
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.
  • Stacked boxes onto pallets in an efficient manner.
  • Loaded and unloaded packages from delivery vehicle onto delivery cart or hand truck.

Guest Services Associate

Extended Stay America
Little Rock, AR
03.2022 - 10.2022
  • Greeted guests in a friendly and professional manner.
  • Provided information on hotel services, facilities, and local attractions.
  • Assisted with check-in and check-out procedures.
  • Processed payments for room charges, incidentals, and taxes.
  • Resolved guest complaints in a timely and efficient manner.
  • Handled incoming calls from potential customers inquiring about availability and rates.
  • Assisted with training new Guest Services Associates on proper procedures.

Team Member

Chic-Fil-A
08.2020 - 02.2022
  • Cleaning/routine maintenance of facilities/equipment
  • Communicate with kitchen and FOH to fulfill all orders promptly and accurately
  • Keep a daily log of stored product temperatures
  • Set up and maintain stock on service line

Baker

Mylo Coffee Company
08.2018 - 01.2020
  • Follow recipes exactly using a scale
  • Make sauces and dressings according to recipe and adjusted to taste
  • Monitor inventory and make purchases from our local vendors
  • Proof and bake a wide variety of bread and pastry
  • Observe local weather and compensate for its effects on baking process
  • Organize and execute daily prep lists for an ever-changing scratch menu

Baker

Panera Bread Company
12.2016 - 08.2018
  • Anticipate sales volume and order fresh produce/dry goods accordingly
  • Write and execute daily prep lists
  • Prepare all baked goods according to company standard
  • Clean work area, cookware, and appliances before café opens
  • Receive and verify product and equipment deliveries

Team Member

Ruby Tuesday's
01.2016 - 12.2016
  • Cleaning/routine maintenance of facilities/equipment
  • Wash cook/service ware
  • Grill/broil/fry various meat/fish and seafoods to order
  • Wash, cut, and roast/blanche/stir fry large batches of produce
  • Communicate with kitchen and FOH to fulfill all orders promptly and accurately
  • Set up and maintain stock on service line and salad bar
  • Keep a daily log of stored product temperatures
  • Plate finished dishes in a visually pleasing way

Car Hop

Sonic Drive-In
06.2014 - 12.2015
  • Train new Car-Hop hires
  • Take food and beverage orders of the headset
  • Collect payments and make accurate change quickly and efficiently
  • Greet all guests in a polite and friendly manner
  • Make beverages and desserts according to menu and safety standards
  • Communicate with kitchen and FOH to fulfill all orders promptly and accurately

Education

High School Diploma -

Bryant High School
12.2015

Skills

  • Heavy Lifting
  • Customer Service
  • Hand Truck Operation
  • Sanitation Standards
  • Sanitizing protocols
  • Dishwasher Operation
  • Cleaning and sanitizing
  • Health Code Compliance
  • Safety awareness

References

  • Alexandria Spadaro, 1(501)303-7053
  • Asher Dover, 1(501)944-6684

Professionalreferences

  • Stephanos Mylonas, Pastry Chef/GM/Owner, Mylo Coffee Company, LR, 1(501)425-4160, Stephanos.Mylonas@gmail.com
  • Jason Kalb, GM, Panera Bread Company, NLR, 1(314)359-3055, Kalb138@gmail.com

Timeline

Package Handler

United Postal Service, UPS
10.2022 - Current

Guest Services Associate

Extended Stay America
03.2022 - 10.2022

Team Member

Chic-Fil-A
08.2020 - 02.2022

Baker

Mylo Coffee Company
08.2018 - 01.2020

Baker

Panera Bread Company
12.2016 - 08.2018

Team Member

Ruby Tuesday's
01.2016 - 12.2016

Car Hop

Sonic Drive-In
06.2014 - 12.2015

High School Diploma -

Bryant High School
Thomas Pollack