Summary
Overview
Work History
Education
Skills
Interests
Additional Information - Work Authorization
Timeline
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Thomas Pottorff Jr

Denton,TX

Summary

Passionate and driven individual with a comprehensive background in Customer Service, marketing, graphic design, user experience design, and Event coordination with proven track record of successful event execution and guest satisfaction. Known for strong focus on team collaboration and adaptability to changing needs. Reliable and results-driven, with expertise in logistics planning and problem-solving.

Overview

5
5
years of professional experience

Work History

Lead Graphic Designer / User Experience Consultation

Reverse Gaming LLC
07.2022 - 01.2023
  • Lead a team of 5 graphic designers and the design vision.
  • Provided 15 plus consultations through mockups and product samples.
  • Provided user experience sketches and overall vision.
  • Revamped presentation templates for improved visual appeal, leading to increased audience engagement during meetings.

Lead Graphic / User Experience Consultation

Juggernaut Energy
01.2022 - 06.2022
  • Lead the graphic design and marketing vision.
  • Provided 5 plus graphic design product samples in a day.
  • Provided website user experience consultation.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Social Media Manager / Marketing

Blizzard Beer Systems
01.2021 - 11.2021
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Increased brand awareness by developing and implementing effective social media strategies.
  • Analyzed performance metrics to identify areas for improvement and optimized social media presence by 40 percent.

Administrative Staff Member

Click Gaming Events
07.2018 - 12.2020
  • I led the user experience design workflow and concepts with a tight-knit team of 10 people
  • Troubleshooted approximately 15 plus issues that arose and provided customer attendee satisfaction.

Staff Member

Click Gaming Events
04.2018 - 07.2018
  • Worked with a tight knit team of 6 people on marketing concepts, user experience outcomes, troubleshooting, and the overall business environment.
  • Executing design concepts, troubleshooted issues and listened to customer concerns.

Volunteer Staff Member

Click Gaming Events
02.2018 - 04.2018
  • I gained an apprenticeship through a friend and that allowed me to learn and understand marketing concepts, user experience outcomes, troubleshooting, customer satisfaction, and the overall business environment.
  • Established positive relationships with customers and other staff members.

Education

Bachelor of Science -

Western Governors University
Salt Lake City, UT
06-2026

Skills

  • Graphic Design
  • Photography for events
  • Social media management
  • Proficient in Adobe Creative Suite
  • Customer relations
  • User Interface (UI)
  • User Experience (UX)
  • Electronic diagnostics
  • Esports management
  • Teamwork and collaboration
  • Effective communication
  • Friendly and outgoing

Interests

  • Experimenting with different creative mediums, like Film Making, Photography, and Writing, to expand skills and techniques
  • Video Gaming
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • I have a strong interest in the craft of coffee & beer, from preparation to presentation

Additional Information - Work Authorization

Authorized to work in the US for any employer

Timeline

Lead Graphic Designer / User Experience Consultation

Reverse Gaming LLC
07.2022 - 01.2023

Lead Graphic / User Experience Consultation

Juggernaut Energy
01.2022 - 06.2022

Social Media Manager / Marketing

Blizzard Beer Systems
01.2021 - 11.2021

Administrative Staff Member

Click Gaming Events
07.2018 - 12.2020

Staff Member

Click Gaming Events
04.2018 - 07.2018

Volunteer Staff Member

Click Gaming Events
02.2018 - 04.2018

Bachelor of Science -

Western Governors University
Thomas Pottorff Jr