Thomas Ramirez
Arkansas City
Summary
Dynamic and dedicated professional with experience at Braums Ice Cream and Dairy, excelling in customer service and quality control. Proven ability to train team members and maintain high standards of cleanliness and safety. Skilled in cooking and time management, consistently delivering an exceptional dining experience.
Overview
4
4
years of professional experience
Work History
Braums Crew Member
Braums Ice Cream And Dairy
06.2021 - 10.2025
- Worked well with teammates and accepted coaching from management team.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Operated cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Assisted other team members to achieve goals.
- Stocked shelves to organize aisles in assigned department.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
Independent Mower
NA
04.2022 - 11.2024
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Loaded and unloaded mowing equipment at customer locations.
Education
High School Diploma -
Newkirk HighSchool
Newkirk, OK05-2022
Skills
- Cooking
- Quality control checks
- Landscaping and groundskeeping
- Task prioritization
- Drive-thru operations
- Time management
- Housekeeping
- Inventory restocking
- Plate presentation
- Stock management
- Workplace safety
- Safe food handling
- Taking orders
professional art commissions
customers request a large scale art piece and i deliver in a timely manner, while delivering quality work.
Timeline
Independent Mower
NA
04.2022 - 11.2024
Braums Crew Member
Braums Ice Cream And Dairy
06.2021 - 10.2025
High School Diploma -
Newkirk HighSchool
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