THOMAS RAMSEUR
San Angelo,TX
Summary
Creative and results-driven Database Administrator with over two decades of experience in technology-based solutions for private and public institutions. Proven expertise in database lifecycle development, problem-solving, and system integration. Adept at managing complex databases and facilitating organizational goals. Seeking to transition into a Business Analyst role to leverage strong analytical and communication skills for strategic business improvements.
Overview
18
18
years of professional experience
Work History
DATABASE ADMINISTRATOR
ubeo Business Services
San Antonio, TX
01.2022 - 01.2023
- Developed and generated comprehensive reports to meet individual and departmental requirements, leveraging SSRS, SSMS, and Excel for in-depth financial analysis
- Designed and implemented dynamic drill-down reports for executive management, enabling detailed balance sheet insights and data-driven decision-making
- Managed user accounts and permissions, ensuring secure and efficient access to the online database while maintaining system functionality and uptime
- Proactively troubleshot and resolved database issues, enhancing system performance and reliability through continuous monitoring and maintenance
- Utilized advanced Excel features, including macros and complex formulas, to create tailored reports that supported strategic management reviews and business operations.
MARKETING SUPPORT/SERVICES - REPORTING
Group O
San Antonio, TX
01.2011 - 01.2021
- Recruited to streamline and enhance data aggregation practices for AT&T, utilizing expertise in database creation, management, and reporting to support strategic marketing initiatives
- Developed and maintained a unified SQL Server database from diverse sources (Teradata, Excel, text files), enabling quick, reliable reporting that informs marketing decisions and campaign effectiveness
- Authored technical requirements and developed criteria to ensure operational effectiveness, supporting the marketing team's data-driven strategies through accurate and timely insights
- Produced weekly and monthly statements on AT&T consumer products and services, delivering actionable insights that informed marketing strategies and optimized campaign performance
- Created ad-hoc reports and maintained SQL Server and MS Access databases, providing the marketing team with the data necessary to tailor and prioritize marketing efforts for maximum impact.
QUALITY ASSURANCE ANALYST - SOFTWARE
Linebarger, Goggan, Blair & Sampson, LLP
San Antonio, TX
01.2005 - 01.2011
- Directed comprehensive project life cycle activities including project definition, planning, requirements analysis, design, testing, and end-user acceptance to ensure quality and functionality of technology-based systems
- Developed and executed detailed test plans, scripts, and cases to validate system functionality and performance prior to deployment, ensuring high-quality software releases
- Generated and validated end-user reports using SQL, ensuring accuracy and reliability of data for informed decision-making and quality assurance
- Facilitated end-user training sessions to promote early adoption and enhance staff productivity, ensuring smooth transitions to new or modified systems
- Collaborated with a cross-functional implementation team to install, configure, and test systems at remote sites, providing training and feedback to enhance system quality and user satisfaction.
Education
MBA - Technology Management
The University of Phoenix
Phoenix, Arizona01.2005
Bachelor of Science - E - Business
Oklahoma City, Oklahoma01.2003
Skills
- Operations Analysis
- Customer Needs Assessment
- Quality Assurance
- Workflow Analysis
- Business process improvement
- Operational Reporting
- Compiling Data
- Database Management
- Database analysis
- Database Development
- Microsoft SQL
- Data testing
Websites
Timeline
DATABASE ADMINISTRATOR
ubeo Business Services
01.2022 - 01.2023
MARKETING SUPPORT/SERVICES - REPORTING
Group O
01.2011 - 01.2021
QUALITY ASSURANCE ANALYST - SOFTWARE
Linebarger, Goggan, Blair & Sampson, LLP
01.2005 - 01.2011
MBA - Technology Management
The University of Phoenix
Bachelor of Science - E - Business
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