THOMAS RAMSEUR
San Angelo,TX
Summary
Creative and results-driven Database Administrator with over two decades of experience in technology-based solutions for private and public institutions. Proven expertise in database lifecycle development, problem-solving, and system integration. Adept at managing complex databases and facilitating organizational goals. Seeking to transition into a Business Analyst role to leverage strong analytical and communication skills for strategic business improvements.
Overview
18
18
years of professional experience
Work History
DATABASE ADMINISTRATOR
ubeo Business Services
San Antonio , TX
2022.01 - 2023.01
- Developed and generated comprehensive reports to meet individual and departmental requirements, leveraging SSRS, SSMS, and Excel for in-depth financial analysis
- Designed and implemented dynamic drill-down reports for executive management, enabling detailed balance sheet insights and data-driven decision-making
- Managed user accounts and permissions, ensuring secure and efficient access to the online database while maintaining system functionality and uptime
- Proactively troubleshot and resolved database issues, enhancing system performance and reliability through continuous monitoring and maintenance
- Utilized advanced Excel features, including macros and complex formulas, to create tailored reports that supported strategic management reviews and business operations.
MARKETING SUPPORT/SERVICES - REPORTING
Group O
San Antonio , TX
2011.01 - 2021.01
- Recruited to streamline and enhance data aggregation practices for AT&T, utilizing expertise in database creation, management, and reporting to support strategic marketing initiatives
- Developed and maintained a unified SQL Server database from diverse sources (Teradata, Excel, text files), enabling quick, reliable reporting that informs marketing decisions and campaign effectiveness
- Authored technical requirements and developed criteria to ensure operational effectiveness, supporting the marketing team's data-driven strategies through accurate and timely insights
- Produced weekly and monthly statements on AT&T consumer products and services, delivering actionable insights that informed marketing strategies and optimized campaign performance
- Created ad-hoc reports and maintained SQL Server and MS Access databases, providing the marketing team with the data necessary to tailor and prioritize marketing efforts for maximum impact.
QUALITY ASSURANCE ANALYST - SOFTWARE
Linebarger, Goggan, Blair & Sampson, LLP
San Antonio , TX
2005.01 - 2011.01
- Directed comprehensive project life cycle activities including project definition, planning, requirements analysis, design, testing, and end-user acceptance to ensure quality and functionality of technology-based systems
- Developed and executed detailed test plans, scripts, and cases to validate system functionality and performance prior to deployment, ensuring high-quality software releases
- Generated and validated end-user reports using SQL, ensuring accuracy and reliability of data for informed decision-making and quality assurance
- Facilitated end-user training sessions to promote early adoption and enhance staff productivity, ensuring smooth transitions to new or modified systems
- Collaborated with a cross-functional implementation team to install, configure, and test systems at remote sites, providing training and feedback to enhance system quality and user satisfaction.
Education
MBA - Technology Management
The University of Phoenix
Phoenix, Arizona01.2005
Bachelor of Science - E - Business
Oklahoma City, Oklahoma01.2003
Skills
- Operations Analysis
- Customer Needs Assessment
- Quality Assurance
- Workflow Analysis
- Business process improvement
- Operational Reporting
- Compiling Data
- Database Management
- Database analysis
- Database Development
- Microsoft SQL
- Data testing
Websites
Timeline
DATABASE ADMINISTRATOR
ubeo Business Services
2022.01 - 2023.01
MARKETING SUPPORT/SERVICES - REPORTING
Group O
2011.01 - 2021.01
QUALITY ASSURANCE ANALYST - SOFTWARE
Linebarger, Goggan, Blair & Sampson, LLP
2005.01 - 2011.01
MBA - Technology Management
The University of Phoenix
Bachelor of Science - E - Business
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