Thomas Rathbun
Lakeland,FL
Summary
Dynamic Store Manager with a proven track record excelling in customer service and problem-solving. Enhanced team performance through effective communication and recognition, while optimizing inventory management and operational efficiency. Committed to fostering a safe and productive environment, ensuring compliance with safety standards and maximizing customer satisfaction.
Overview
22
22
years of professional experience
Work History
Store Manager
Harbor Freight Tools
04.2011 - 11.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Store Manager
Save A Lot
08.2003 - 12.2010
- Oversaw daily store operations, ensuring optimal inventory management and customer service excellence.
- Managed scheduling and staffing needs, ensuring adequate coverage for peak business hours and events.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
Education
High School Diploma -
Elmira Free Academy
Elmira, NY06-1979
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Store Manager
Harbor Freight Tools
04.2011 - 11.2025
Store Manager
Save A Lot
08.2003 - 12.2010
High School Diploma -
Elmira Free Academy