Thomas Reed
Visalia,CA
Summary
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
8
8
years of professional experience
Work History
Team Member
Smart And Final
02.2023 - 11.2025
- Maintained a clean and sanitized work station at all times.
- Rotated meat products to avoid any spoilage or errors within department.
- Kept the meat department completely clean, organized, and stocked at all times.
- Assisted with any customer concerns or questions, creating a great guest experience.
Order Picker
MWI
05.2020 - 02.2023
- Memorized order picking locations to maximize productivity.
- Exceeded pick rates, with both times and accurate picks,
- Exceeded packing rates, with both speed and correct packaging.
- Operated aerial lift to store products in designated locations.
- Maintained a clean and hazard free environment, ensuring a safe workplace.
Shift Lead
Carls Jr
01.2018 - 03.2020
- Supervised team operations to ensure adherence to quality and safety standards.
- Coordinated shift schedules to balance staffing needs and workload demands.
- Monitored inventory levels, initiating reorders to maintain stock availability.
- Resolved customer inquiries and complaints effectively, improving service satisfaction.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Skills
- Customer service
- Workstation sanitation
- Stock management
- Product rotation
- Good Warehouse Practices
- Forklift
- Aerial LIft
- Electric Pallet Jack
Timeline
Team Member
Smart And Final
02.2023 - 11.2025
Order Picker
MWI
05.2020 - 02.2023
Shift Lead
Carls Jr
01.2018 - 03.2020