Thomas Reitz
Roseburg
Summary
Results-driven Restaurant Manager with extensive experience in team leadership and customer engagement at Soup and Salad Shop. Expertise in inventory control, regulatory compliance, and operational efficiency enhancements. Proven ability to foster positive work environments, improving staff retention and customer satisfaction. Skilled in both Front of House (FOH) and Back of House (BOH) operations.
Overview
8
8
years of professional experience
Work History
Restaurant Manager/Supervisor/Lead Cook
Soup and Salad Shop
09.2025 - 12.2025
- Ensured compliance with health regulations by supervising daily restaurant operations.
- Trained staff to improve food preparation and customer service standards effectively.
- Managed inventory levels, ensuring stock availability for menu items through timely orders.
- Monitored employee performance, providing constructive feedback to boost productivity and morale.
- Developed staff schedules, optimizing coverage during peak restaurant hours.
- Conducted inspections to maintain food quality and cleanliness standards consistently.
Daytime Supervisor/Lead Cook
Blac N Bleu Bistro
08.2024 - 09.2025
- Enhanced operational efficiency by supervising adherence to health and safety standards.
- Trained team members on service protocols, boosting menu knowledge and performance.
- Reduced waste through effective inventory management and optimized stock levels.
- Conducted performance evaluations, offering constructive feedback for professional development.
- Collaborated with kitchen staff to consistently improve food quality and presentation.
- Elevated customer satisfaction by promptly addressing inquiries and resolving concerns.
Restaurant Owner
Relished Gourmet Dogs and Pizza - Food Truck
02.2018 - 08.2024
- Achieved high customer satisfaction by managing food truck operations effectively.
- Developed seasonal menu offerings based on customer preferences and fresh ingredients.
- Enhanced food preparation efficiency through comprehensive team training and support.
- Reduced inventory waste by streamlining management processes and optimizing supplies.
- Increased brand awareness with strategic marketing initiatives and community engagement efforts.
- Cultivated partnerships with local suppliers to source sustainable ingredients for menu.
Education
GED -
Roseburg High School
Roseburg, OR06-1992
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Commitment to customer satisfaction
- Shift management
- Customer-oriented
- Organization and prioritization
- Complaint resolution
- Staff scheduling
- Food service background
- Customer loyalty
- Adaptable
- Menu development
- Employee retention
- Supervisory skills
- Performance improvement
- Recruitment
- Conflict resolution techniques
- Kitchen equipment operation and maintenance
- Regulatory compliance
- Catering coordination
- Recipes and menu planning
- Food plating and presentation
- Purchasing and cost control
- Full service restaurant background
- Menu pricing
- Labor and food cost control
- Take-out service
- Customer service
- Problem-solving
- Reliable and responsible
- Team leadership
- Safe food handling
- Inventory management
- Staff supervision
- Coaching and mentoring
- Training and onboarding
- Collaboration and teamwork
- Money handling
- Employee supervision
- Conflict resolution
- Quality assurance
- Recruitment and hiring
- Relationship building
- Monitoring food preparation
- Cost controls
- Purchasing
- Health code compliance
- Event coordination
- Sanitation
Timeline
Restaurant Manager/Supervisor/Lead Cook
Soup and Salad Shop
09.2025 - 12.2025
Daytime Supervisor/Lead Cook
Blac N Bleu Bistro
08.2024 - 09.2025
Restaurant Owner
Relished Gourmet Dogs and Pizza - Food Truck
02.2018 - 08.2024
GED -
Roseburg High School