William McCauley
Rowlett
Summary
Dynamic restaurant manager with a strong background in operational efficiency and staff development. Skilled in inventory control, staff scheduling, and proactive problem resolution, contributing to improved service quality and customer retention.
Overview
3
3
years of professional experience
Work History
Restaurant Manager/Cook
AMC Theatres
Mesquite, TX
03.2018 - 04.2021
- Managed daily restaurant operations, ensuring adherence to company standards and policies.
- Trained and mentored staff on service excellence and operational procedures.
- Implemented inventory control measures, optimizing stock levels and reducing waste.
- Developed schedules to ensure optimal staffing for peak service periods.
- Enhanced customer satisfaction through proactive issue resolution and feedback collection.
- Collaborated with kitchen staff to streamline food preparation processes and improve efficiency.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Education
High School Diploma -
Mesquite Academy
Mesquite, TXSkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Shift management
- Staff scheduling
- Supervisory skills
- Order delivery practices
Timeline
Restaurant Manager/Cook
AMC Theatres
03.2018 - 04.2021
High School Diploma -
Mesquite Academy