IT Executive experienced in achieving global business objectives through strategic delivery and efficient portfolio management. Drove digital transformations and led technical delivery of strategic portfolios, managing a team of over 600 global technology professionals to exceed strategic goals. Defined and implemented operational efficiencies and enterprise agile transformations, architecting innovative solutions that generated revenue and reduced expenses.
Overview
25
25
years of professional experience
1
1
Certification
Work History
VICE PRESIDENT, GLOBAL TECHNOLOGY
BROADRIDGE FINANCIAL SOLUTIONS
02.2022 - Current
Lead the global service delivery teams for largest technology vendor at Broadridge.
Designed and implemented global operations vendor governance framework.
Coordinated the effort to implement and AIOPs tool specialized for our service delivery organization.
Built a resilient production techops operation, staffed off shore - eliminating over 115,000 production failures in 12 months.
Managed the investor communications solutions (ICS) portfolio with $100 million budget and 50+ strategic initiatives.
Championed global agile adoption and owned SDLC across all enterprise delivery teams.
Provided direct oversight of managed service vendor with over 600 staff across 84 data centers worldwide.
DIRECTOR, ENTERPRISE PROGRAM AND PRODUCT MANAGEMENT
MANAGED HEALTH CARE ASSOCIATES
01.2016 - 01.2022
Key member of the corporate leadership team hired to build and establish the Program Management Office.
Implemented the strategic planning framework, and related execution framework for all enterprise strategic initiatives.
Responsible for defining and executing the corporate strategic roadmap and related Annual Operating Plan.
Implemented the IT program management framework (SAFe) and led the transformation to SCRUM Agile across the organization.
Built the ePMO from the ground up, staffed the team, mentored and coached all levels of the organization in strategic planning and structured delivery.
Defined, and established the portfolio and program management framework (SAFe, SDP, and Agile).
Transformed the corporation of 600 associates to Agile.
Implemented project and program management capabilities and processes across 3 revenue generating business lines, directly relating to revenue of more than $200MM annually.
Management oversight of the enterprise strategic portfolio of over 50 strategic initiatives and 20+ project and program managers.
Leader of the enterprise strategic planning process across all revenue generating business lines, generating 3-year strategic product roadmaps for these business lines.
Drove the turnaround of a single line of business from a .2% revenue growth in 2018 to a 5.8% growth in 2019, resulting in over $48MM in 2019 revenue.
Assisted in the creation of the Product Management group, working alongside the SVP of Product Management, helping define our Go-To-Market and key product launch activities.
Some key initiatives delivered include Disaster Recovery site setup and test, data center migration to cloud.
Developed and launched web portals, e-Commerce sites and managed market launches.
Implemented S.M.A.R.T goals across the organization, development of multiple SaaS solutions (some patented), Implemented Enterprise Data Governance and Data Quality standards.
HEAD OF DISCOVERY AND DELIVERY PORTFOLIO
WILEY & SONS
01.2015 - 01.2016
IT leader who oversaw the IT Portfolio for Wiley’s Smart Content - Discovery & Delivery business.
Created effective processes to control product quarterly releases.
Led the global delivery and architecture teams in the development of a digital publishing platform.
Decisively aligned and balanced the IT portfolio of 20+ initiatives with strategic direction of the business: Created financial dashboards to assist with prioritization and financial rigor.
Collaborated with the others in the IT executive team to define the IT organizational structure, SDLC and portfolio management processes.
Program management of the highest priority IT effort to digitize the publishing workflow, enabling new capabilities currently not available for authors, editors, and publishers with targeted $11MM yearly savings.
MANAGER, EPMO
VERISK ANALYTICS
01.2007 - 01.2015
Working with the CIO and CTO, helped establish the ePMO.
Managed the PMO and the team of 16 project managers.
Generated $100 million-dollar budget in 2014, utilizing Apptio cost modeling which included and chargeback models for 5 revenue generating businesses.
This budget was fully approved by the executive team, a first for Verisk.
It was also the topic of a Forbes CIO blog authored by the CIO of Verisk.
Handpicked by the CEO to lead key projects that helped retain customers and build innovative data analytic solutions.
Led the ePMO, defining project management processes and related life cycle, leading a team across the enterprise of over 16 project managers.
Compiled $100M budget, identified investment initiatives and operating expenses, shred across 5 Business Units.
Budget was fully approved, and CIO wrote published an article on Forbes detailing the success.
Built a portfolio management system consisting of IT portfolio dashboard, resource management capabilities, financial management, roadmaps, and project tracking and reporting.
Worked to establish our global delivery teams with teams in India and Nepal.
Chosen to be the first to implement an agile project at Verisk.
SOFTWARE DEVELOPMENT LEAD
VERISK ANALYTICS
01.2001 - 01.2007
Developed core data driven analytics software solutions such as a claims advisor solutions and telematics that enabled customers to make effective business decisions.
Led several development teams in the software development of several major software products.
Orchestrated team development activities that were tasked to increase response time for auto policy requests: doubled transaction efficiency from 5 seconds to <1 second response time, thereby directly increasing revenue from $4.8M to $10M+ annually.
Led the development of a Java web-based registration system for a suite of applications accounting for $300M in revenue.
Selected to be 1 of 5 developers chosen out of 150 to part of a ‘special projects’ development team, developed innovative claims outcome software.
Education
Driving Digital Transformation -
International Institute for Management Development
Vice President of Global Information Technology // Global Security Officer at BBB IndustriesVice President of Global Information Technology // Global Security Officer at BBB Industries
VICE PRESIDENT IT TECHNOLOGY INFRASTRUCTURE GLOBAL DESKTOP ASSET MANAGEMENT at CITIGROUPVICE PRESIDENT IT TECHNOLOGY INFRASTRUCTURE GLOBAL DESKTOP ASSET MANAGEMENT at CITIGROUP