Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Roukema

Pueblo,CO

Summary

Reliable Senior Case Manager adept at coordinating care for individuals in a community setting. Well-versed in care providers and available resources. Prepared to leverage experience, abilities and professional knowledge to take on challenging new role.

Overview

16
16
years of professional experience

Work History

Senior Case Manager

Pueblo County
07.2018 - Current
  • Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
  • Oversaw implementation of client Medicaid waiver services, collaborating with service providers to achieve smooth delivery of services.
  • Informally mentored new case manager, answering questions, offering opportunities to shadow and observe and explaining basic information about program procedures.
  • Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
  • Conduct home visits as needed and per Medicaid monitoring requirements. Make necessary referrals as needed to ensure client's health and safety.
  • Experience in managing ongoing caseloads of 100 individuals.
  • Experience in working and coordinating services for individuals with significant physical disability, cognitive impairments, and mental health diagnoses.

Case Manager

Colorado Bluesky
01.2008 - 06.2018
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Chaired Interdisciplinary team meetings to address client needs and behavioral concerns.
  • Worked directly with Developmentally Disabled community, their families, and guardians. Developed interpersonal and communication skills needed to discuss sensitive topics.
  • Provided Case Management for DD SO's and met with Interdisciplinary teams monthly for those individuals.
  • Conducted home visits in accordance with monitoring requirements.

Education

Bachelor of Science - Sociology

Colorado State University - Pueblo
Pueblo, CO

Master of Science - Security And Justice Administration

University of Phoenix
Tempe, AZ

Skills

  • * 15 years of Case Management experience
  • * Able to help identify what client needs are and assist in finding resources for assistance
  • *Objective listener, however able to discover patterns of lying or manipulative behavior/language
  • *Ability to manage and provide sound stewardship of Medicaid funding and local resources
  • Individual Development Plans
  • Service planning
  • Resource advocacy

Timeline

Senior Case Manager

Pueblo County
07.2018 - Current

Case Manager

Colorado Bluesky
01.2008 - 06.2018

Bachelor of Science - Sociology

Colorado State University - Pueblo

Master of Science - Security And Justice Administration

University of Phoenix

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Thomas Roukema