Thomas Sampson
Tigard,OR
Summary
Hardworking and passionate candidate with strong organizational and problem solving skills eager to secure a Service Technician Trainee position with NW Natural. Willing to take on added responsibilities to help achieve company goals.
Overview
25
25
years of professional experience
Work History
Garbage Collector
Waste Management
Aloha, OR
09.2022 - Current
- Improved overall sanitation levels with timely collection and transportation of garbage to designated facilities.
- Contributed to a safer workplace by strictly following safety protocols during waste handling processes.
- Maintained vehicle functionality with proper care, inspection, and upkeep tasks, avoiding delays in service provision.
- Assisted in the training of new hires, sharing industry knowledge and best practices for effective job performance.
- Resolved issues related to missed pickups or incorrect disposals swiftly, ensuring customer satisfaction.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
- Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
Delivery Driver
Maletis Beverage
Portland, OR
09.2017 - 09.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Grocery Manager
Fred Meyer
Newberg, OR
04.1999 - 09.2017
- Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
- Streamlined store operations for more effective staff scheduling and task allocation.
- Boosted employee morale by fostering a positive work environment and providing regular feedback.
- Managed vendor relationships to ensure timely deliveries and consistent product quality.
- Delivered excellent customer service while managing daily operations, increasing repeat business from satisfied shoppers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
Skills
- Class A CDL
- Attention to detail
- Multitasking capabilities
- Heavy lifting abilities
- Mechanical troubleshooting
- Professionalism and punctuality
- Effective communication
- Safe driving practices
- Decision-making abilities
- Dependable and Reliable
Timeline
Garbage Collector
Waste Management
09.2022 - Current
Delivery Driver
Maletis Beverage
09.2017 - 09.2022
Grocery Manager
Fred Meyer
04.1999 - 09.2017