Career advancementWork-life balanceCompany CulturePaid time offFlexible work hoursHealthcare benefitsPaid sick leave
13
years of professional experience
Dedicated Mail Specialist II with over four years of experience in processing confidential insurance documents and maintaining accurate records in high-volume operations. Promoted for outstanding performance and tasked with training new employees on departmental procedures and quality standards. Skilled in document processing, records management, data entry, and Microsoft Office, consistently ensuring confidentiality and meeting production deadlines.
Work History
Mail Specialist I to Mail Specialist II
4 Years 2 Months
Erie Insurance | 07.2022 - Current
Promoted from Mail Specialist I to Mail Specialist II based on performance and dependability.
Process approximately 200–500 confidential insurance documents daily (around 10,000 per month) while maintaining a high level of accuracy.
Trained and mentored six employees on department procedures and quality standards, enhancing team knowledge and performance.
Scan, organize, index, and distribute confidential insurance documents using multiple internal systems.
Coordinated workflow priorities to consistently meet daily production deadlines, ensuring timely processing of documents.
Verified document accuracy prior to processing and distribution, maintaining high standards of quality and compliance.
Prepare and process outgoing mail using the appropriate envelopes and mailing methods while ensuring accuracy of recipient and document information.
Maintain strict confidentiality while handling sensitive customer and company information.
CAP Team 2 Associate
4 Years 8 Months
Walmart | 05.2016 - 01.2021
Ensured inventory accuracy through RF scanner technology and regular inventory counts, contributing to operational reliability.
Organized and stocked merchandise while adhering to company presentation standards, enhancing customer experience.