Thomas Schmidt
Phoenix,AZ
Summary
Hardworking professional focused on giving outstanding attention to every customer. Offering years of experience in customer service. Exceptionally skilled in problem solving, teamwork, relationship building, and communication. Self-directed individual comfortable multitasking in challenging situations and meeting all deadlines.
Overview
3
3
years of professional experience
Work History
Luxury Auto Detailer
Marshall's Detailing LLC
San Diego, CA
05.2024 - 08.2024
- Performed thorough interior and exterior cleaning of vehicles using specialized tools.
- Engaged with customers to understand their specific detailing needs effectively.
- Trained new employees on proper techniques for detailing vehicles correctly.
- Washed wide range of vehicles each day.
- Collaborated with team members to manage high-value client accounts.
Outside Service Attendant
Talking Stick Golf Club
Scottsdale, AZ
08.2021 - 06.2022
- Greeted and assisted members and guests on the golf course.
- Maintained cleanliness and organization of golf carts and equipment.
- Monitored pace of play to ensure smooth course operations.
- Collaborated with team members to enhance customer service experiences.
- Resolved guest inquiries and concerns promptly and professionally.
- Inspected golf carts before each use to ensure safety standards were met.
- Worked closely with management team to develop strategies for improving guest satisfaction ratings.
Education
Risk Management And Insurance -
University of Mississippi
University, MS05-2027
Skills
- Risk assessment
- Team collaboration
- Problem resolution
- Time management
- Expertise in auto detailing
- Relationship building
- Task prioritization
- Attention to detail
- Customer service
- Communication skills
- Telephone etiquette
Affiliations
• Avid Fly-Fisherman.
• Outdoorsman.
• Can Surf and Skate also loves spear fishing.
• Multi-Sport Athlete(Lacrosse, Golf, Soccer)
• Outdoorsman.
• Can Surf and Skate also loves spear fishing.
• Multi-Sport Athlete(Lacrosse, Golf, Soccer)
Accomplishments
• High school Junior Varsity Captain(Lacrosse 2021)
• Most Improved Player (Lacrosse 2022)
• Most Improved Player (Lacrosse 2022)
Timeline
Luxury Auto Detailer
Marshall's Detailing LLC
05.2024 - 08.2024
Outside Service Attendant
Talking Stick Golf Club
08.2021 - 06.2022
Risk Management And Insurance -
University of Mississippi