Thomas Scott
Summary
Enthusiastic and motivated individual passionate about visitor service with 2 years of service experience and having trained 10+ new hires. Team player; works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive visitor experiences and working well under pressure.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
University Dining Services
08.2022 - Current
- Independently oversaw store and counted cash drawer at the end of the night.
- Adhered to age-restricted sale policies, laws and procedures by requesting and verifying identification.
- Processed cash and card transactions using register and performed scanning and weighing functions to complete customer purchases.
- Answered customer inquiries and used knowledge of store layout and product content to give directions.
- Rotated product when stocking shelves to maintain freshness.
Box Office Attendant
Marcus East Park Cinema
07.2021 - 08.2022
- Promoted to box office attendant from concessions attendant within 8 months.
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Assisted customers in choosing seats, guiding and recommending options via seating map.
- Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
- Created and maintained reports of sold tickets and payments received.
Team Member
Fazoli's Restaurant
06.2020 - 08.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs and transactions quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelor of Science - Biology And Psychology
University of Nebraska - Lincoln
Lincoln, NE05.2026
Skills
- Adobe Photoshop, Excel, Javascript
- Microsoft Word, Zoom
- Typing 70 WPM
- Organization, Data and Physical
- Customer Service
- Visitor Assistance
- Teamwork and Collaboration
- Complex Problem-Solving
- Working Under Pressure
- Communicating to Customers and Managers Over Phone
Certification
- CPR/Basic Life Service Certified
- 4 years of Spanish education
- Level 3 (manager) ServSafe food handler's permit
- Black belt in Karate
Career Goals
Pursue a PhD/Medical School degree, become a Clinical Neuropsychologist or a Psychiatrist.
Timeline
Retail Sales Associate
University Dining Services
08.2022 - Current
Box Office Attendant
Marcus East Park Cinema
07.2021 - 08.2022
Team Member
Fazoli's Restaurant
06.2020 - 08.2020
Bachelor of Science - Biology And Psychology
University of Nebraska - Lincoln
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