Thomas Scruggs

• Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Performed maintenance duties and safely handled chemicals and solutions.
• Applied knowledge of standard equipment and manufacturer repair guidelines.

I assisted with brining new clients online with the monitoring center by performing data entry, remote programming, TCP/IP communication setup vie LAN, WAN, and digital radio units.

I also assisted with remote trouble shooting the security, fire, access control, CCTV and automation systems.

• Led weekly production and operations contractor meetings, facilitating stronger communication and helping to resolve critical issues.
• Determined project schedule, including sequencing all construction activities for optimal efficiency.
• Implemented systems to improve process efficiency and reduce project duration.
• Avoided construction delays by efficiently following through with all site inspections.
• Obtained building and specialty permits from local jurisdictional agencies.