Victor Cruz
mascotte
Summary
Dynamic professional with a strong track record in team leadership and effective communication. Skilled in customer negotiation and staff relations, consistently achieving high levels of customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Techncian supervisor
Fix a Flat tire pit
Leesburg
06.2023 - Current
- Collaborated with team members to streamline repair processes, improving workflow efficiency.
- Maintained accurate records of repairs and services, ensuring reliable customer reference.
- Adhered to safety protocols, promoting a safe working environment in a fast-paced automotive setting.
Team Leader, Sales Operations
J&R palms
Minneola
01.2021 - 02.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Coordinated with suppliers to schedule timely deliveries and maintain supply chain flow.
Education
Associate of Arts - Business Management
Lake Sumter State College
Clermont, FL05-2024
Skills
- Customer relationship management
- Effective communication
- Conflict resolution
- Team leadership
- Staff relations
- Customer negotiation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
Travel
Timeline
Techncian supervisor
Fix a Flat tire pit
06.2023 - Current
Team Leader, Sales Operations
J&R palms
01.2021 - 02.2023
Associate of Arts - Business Management
Lake Sumter State College