Summary
Overview
Work History
Education
Skills
Languages
Timeline
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THOMAS SKIBA

Summary

Dynamic professional with a strong background in customer service and teamwork, excelling in fast-paced environments. Proven ability to enhance customer experiences through effective communication and problem-solving skills. Eager to leverage these strengths in a new role, contributing to a collaborative and customer-focused team.

Overview

11
11
years of professional experience

Work History

Server/Barista/Bartender

Pour Destino
09.2024 - Current
  • Taking care of guests to provide a high quality experience.
  • Greeting guests and maintaining a clean environment.
  • Following an organized system to enhance the customer experience

Trainer

Red Effect Infrared Fitness
05.2023 - Current
  • Trained clients and educated them on proper and safe work out techniques.
  • Served as partner and team member to other trainers and staff to help the business achieve goals.
  • Assessed individual performance levels to identify areas for improvement and create targeted training plans.

Barista

Starbucks
04.2022 - 04.2025
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Prepared high-quality beverages with attention to detail and customer preferences.

Professional Athlete

GKS Katowice
06.2019 - 01.2022
  • Focus was key in becoming successful as an athlete, staying consistent, and prepared
  • Established a strong leadership presence amongst fellow athletes, providing guidance and support.
  • Exhibited superior agility, speed, and endurance during athletic competitions.
  • Maintained a professional attitude while competing in high-pressure situations.
  • Successfully managed time between schoolwork, practice sessions, and competitions.

Coach

Kubasoccer Academy
03.2014 - 06.2016
  • Created and implemented new drills to increase team performance.
  • Developed team-building exercises to promote unity and collaboration.
  • Coached individual participants in skills necessary to excel in sport.
  • Established and maintained standards of athlete behavior, providing proper supervision of athletes.
  • Organized and conduct practice sessions.

Education

Personal Trainer - personal wellness and health

Skills

  • Customer service
  • Diligence
  • Courteous demeanor
  • Sales
  • Customer Success
  • Communication
  • Foreign language proficiency
  • Multitasking Abilities
  • Teamwork and collaboration
  • Problem-solving abilities

Languages

Polish

Timeline

Server/Barista/Bartender

Pour Destino
09.2024 - Current

Trainer

Red Effect Infrared Fitness
05.2023 - Current

Barista

Starbucks
04.2022 - 04.2025

Professional Athlete

GKS Katowice
06.2019 - 01.2022

Coach

Kubasoccer Academy
03.2014 - 06.2016

Personal Trainer - personal wellness and health

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THOMAS SKIBA