Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas S Luongo

Wood-ridge,NJ

Summary

Wide variety of experience 15 years in plumbing, PSEG gas, JCP&L Electric & Fastenal Sales.

Overview

18
18
years of professional experience

Work History

Distribution System Operator

First Energy (JCP&L)
Morristown, NJ
11.2022 - 05.2025
  • Monitoring the day-to-day operations of the regional distribution system
  • Demonstrating a solid commitment to all aspects of safety, including adherence to the Accident Prevention Handbook (APH) and Manual of Operations
  • Recommending operational improvements and communicating system events to appropriate personnel
  • Demonstrating sound internal and/or external customer service
  • Operating the Supervisory Control and Data Acquisition (SCADA) Energy Management System (EMS), Automated Mapping/Facilities Management (GIS) computer system, PowerOn Outage Management System (OMS), Energy Delivery Outage Application (EDOA), DCC Notification System, as well as radio and telephone systems
  • Analyzing and acting promptly in cases of system disturbance so that the system can be restored to a normal configuration
  • Providing technical analysis, monitoring systems, scheduling and/or authorizing FirstEnergy distribution equipment outages and load transfers
  • Developing detailed scenarios to identify operating problems caused by contingency outages
  • Assigning and directing switching activities and work assignments to field personnel
  • Monitoring system and weather conditions
  • Coordinating staffing requirements by calling additional resources to handle emergencies

Sales associate

Fastenal
East Rutherford, NJ
06.2021 - 09.2022
  • Leading sales calls with team members to establish sales and customer retention goals.
  • Retained and ensured proper handling and cafe of 800 existing client accounts.
  • Maintained friendly and professional customer interactions.
  • Operated branch duties such as: invoices, quotes, orders, POS system, fork lift, stock checks, cycle counts, stock relocates, etc.
  • Delivered orders as well as stocked bin stocks, vending machines, shelving etc. as well as interacted with clients to either sell or keep up with stock and inventory. Metro One Security 02/2022-05/2022 Security officer
  • 10+ years providing a high level of customer service in the unarmed security industry.
  • Trained to appropriately prevent and react to theft, vandalism, fire, and illegal activity.
  • Understanding of local laws and regulations, and using them to facilitate patrols.
  • Strong observation skill and excellent verbal and written skills for reporting.
  • Trained to react to specific crisis situations effectively and efficiently when waiting for emergency services is not an option.
  • Fully licensed unarmed security guard.

Service Technician

PSE&G
Jersey City, NJ
11.2016 - 06.2021
  • Successfully completed 3.5-year apprenticeship.
  • Performed meter diagnostics, water heater installations and repairs, system heating troubleshooting on hydraulic systems, steam boilers, furnaces, HVAC, range, and dryers.
  • First responder to gas/CO leaks.
  • Observed and executed gas/CO leak investigations and repairs.
  • Ensured pipe fittings were accurate and safe.
  • Valve lubrication & maintenance.
  • Preformed construction & maintenance of gas distribution systems.
  • Preformed main service activation & deactivation.
  • Successfully located gas facilities.
  • Exceptional knowledge in Aces & GIS computer apps.
  • Pipe coating.
  • Schematic reading.

Inside Meter Inspector

PSE&G
Jersey City, NJ
05.2016 - 11.2016
  • Inspected both commercial and residential PSE&G meters and gas distributions systems.
  • Checked sets for leakage and corrected any issues.
  • Coordinated proper installation of meter sets.
  • Ensured all inspections were compliant and up to code without any obstructions.

Mechanic Assistant Rider

PSE&G
Harrison, NJ
03.2016 - 05.2016
  • Assisted PSE&G Technician on all jobs and daily tasks.
  • Safely operated company vehicles including service vans.
  • Assisted in store room operations when necessary.
  • Assigned/scheduled to support operation in two-person areas.

Plumbing Technician

Luongo Plumbing & Heating
Hoboken, NJ
10.2010 - 03.2016
  • Install, repair, and maintain pipes, valves, fittings, drainage systems, and fixtures in commercial and residential structures.
  • Collaborate with general contractors, electricians, and other construction professionals.
  • Follow building plans and blueprints.
  • Respond to, diagnose, and resolve plumbing emergencies.
  • Perform routine inspections of plumbing and drainage systems.
  • Light construction, carpentry, painting, plastering, flooring, ceiling and electrical work as required.
  • Prepare bids, budgets, and cost estimates.
  • Keep accurate records of time spent working, description of work performed and materials used.

Manager/Supervisor

Frans Italian Deli
Hoboken, NJ
06.2007 - 10.2010
  • Managed/Supervised team of 18 professionals.
  • Ensure compliance to safety and workplace policies.
  • Cost Control.
  • Scheduling of 18 employees to ensure continuous production.
  • Handled accounts and ensured everything was precise in their handling.
  • Inventory, ordering, negotiating with product distributors.
  • Trained all employees according to company policy and guidance.
  • Coordinate and communicate with other team members such as assistant manager and shift supervisors.
  • Payroll and bookkeeping.

Education

No Degree - Gas

PSE&G
Edison, NJ

No Degree - Plumbers License

Bergen Technical Institute
Hackensack, NJ

High School Diploma - General Studies

Rutherford High School
Rutherford, NJ
06.2007

Skills

  • Distribution electric and basic electric knowledge obtained from JCP&L training
  • Operating the Supervisory Control and Data Acquisition (SCADA) Energy Management System (EMS), Automated Mapping/Facilities Management (GIS) computer system
  • PowerOn Outage Management System (OMS), Energy Delivery Outage Application (EDOA), as well as radio and telephone systems Excel, word, powerpoint efficient
  • Advanced experience safely operating the following tools and machinery: GAS/CO/ Methane detectors, hand and power drills, pipe threader, multimeter, sawzall, grinder and gauges, manometer, amp probe/ meter, pipe bender, brazing and soldering Knowledge of basic electric as well as OHMs law, resistance, amperage, schematics and problem solving Very organized and neat, well spoken and presentable, quick learner and very eager to work and learn as well as teach; very efficient mechanically and electronically Natural leading skills: managed my aunts deli for 3 years in early 20’s as well as captain of my high school hockey and wrestling team Always on time and a committed member of the team Completed a 35 year apprentice program as PSEG, as well as 2 years in trade school studying plumbing Scheduling, management, payroll, inventory, cost control, negotiating, staff development, training as manager/ supervisor at successful Italian Deli

Timeline

Distribution System Operator

First Energy (JCP&L)
11.2022 - 05.2025

Sales associate

Fastenal
06.2021 - 09.2022

Service Technician

PSE&G
11.2016 - 06.2021

Inside Meter Inspector

PSE&G
05.2016 - 11.2016

Mechanic Assistant Rider

PSE&G
03.2016 - 05.2016

Plumbing Technician

Luongo Plumbing & Heating
10.2010 - 03.2016

Manager/Supervisor

Frans Italian Deli
06.2007 - 10.2010

No Degree - Gas

PSE&G

No Degree - Plumbers License

Bergen Technical Institute

High School Diploma - General Studies

Rutherford High School
Thomas S Luongo