Thomas Smart
Clovis,CA
Summary
Resourceful Service Technician known for high productivity and efficient task completion. Specialize in troubleshooting, preventive maintenance, and customer service, ensuring optimal operational functionality. Excel in time management, problem-solving, and adaptability, leveraging these skills to meet and exceed job expectations while maintaining high levels of client satisfaction.
Overview
7
7
years of professional experience
Work History
Service Technician
J.S West Propane
Selma, CA
09.2019 - Current
- Provided technical support to customers over the phone and in person.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Inspected equipment for proper operation and safety hazards prior to use.
- Tested repaired items to ensure functionality before returning them to customers.
- Assisted with installation projects at both residential and commercial sites.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Logged services performed in service ticket system.
- Filled out work orders, repair logs and maintenance plans to document work completed.
Custodian/Building Maintenance Worker
Sonrise Church
Clovis, CA
06.2017 - 07.2020
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
- Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Assisted in setting up chairs, tables, and other decorations prior to the start of events.
- Assisted with clean-up duties after conclusion of event activities.
- Greeted or assisted patrons entering or exiting facility.
Education
High School Diploma -
Clovis East High School
Clovis, CA06-2016
Skills
- Preventive Maintenance
- Regulatory Compliance
- Project Oversight
- Work order prioritization
- Work Documentation
- Equipment Troubleshooting
- Customer Service
- Groundskeeping
- Heavy Lifting
- Facility Maintenance
- Cleaning and sanitizing
- Skilled housekeeper
- Event Support
- Crew Supervision
- Excellent communication skills
- Time Management
References
Andrew Machoian - Friend - (559) 797-2799
J.S West Propane - Current Employer- (559) 834-5555
Sonrise Church- Former Employer- (559) 291-5437
Adam Olivares- Mentor- (559) 349-3149
Ka'eo Yoshikawa-Friend- +1 (918) 557-3467
Timeline
Service Technician
J.S West Propane
09.2019 - Current
Custodian/Building Maintenance Worker
Sonrise Church
06.2017 - 07.2020
High School Diploma -
Clovis East High School
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