THOMAS SMITH
Hornell,NY
Summary
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
12
12
years of professional experience
Work History
General Manager
Advance Auto Parts
Hornell, NY
07.2023 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Led recruitment, hiring and training of new team members to build a solid sales culture around exceptional customer service.
- Established organizational vision and developed strategies to achieve sales and customer service goals.
- Help coach team members to achieve personal and team goals.
- Collaborated with the District Manager to do stretch assignments. Thus, including taking on the role of PI Captain (2021-current), help manage multiple stores and assist in training new GMs.
General Manager
Advance Auto Parts
Bath, NY
05.2019 - 07.2023
General Manager
Advance Auto Parts
Hornell, NY
01.2018 - 05.2019
Assistant General Manager
Advance Auto Parts
Dansville, NY
12.2016 - 12.2017
Parts Counterman
Advance Auto Parts
Hornell, NY
05.2013 - 11.2016
Education
Associate of Arts - Automotive Technology
Alfred State College of Technology
05.2014
Skills
- Staff training and development
- Delegation
- Process improvement strategies
- Business and Operations Management
- In-depth knowledge the automotive system
- Excellent work ethic
- Attentive to detail
- P&L management
Timeline
General Manager
Advance Auto Parts
07.2023 - Current
General Manager
Advance Auto Parts
05.2019 - 07.2023
General Manager
Advance Auto Parts
01.2018 - 05.2019
Assistant General Manager
Advance Auto Parts
12.2016 - 12.2017
Parts Counterman
Advance Auto Parts
05.2013 - 11.2016
Associate of Arts - Automotive Technology
Alfred State College of Technology
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