Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Soltman

Katy

Summary

Dynamic Lead Technician with a proven track record at Metalogic Inspection Svc, recognized for exceptional productivity and quality control. Skilled in diagnostic testing and relationship building, I streamlined processes to enhance team efficiency and fostered strong client relationships, ensuring compliance with safety standards and achieving high customer satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Technician

Metalogic Inspection Svc
12.2024 - Current
  • Planned, scheduled, and delegated daily tasks to optimize team efficiency.
  • Achieved recognition as top performer among peers for exceptional productivity and commitment.
  • Conducted thorough quality inspections to ensure compliance with established standards.
  • Performed diagnostics and troubleshooting on malfunctioning equipment to restore functionality.
  • Streamlined processes to enhance productivity while providing technical guidance to team members.
  • Monitored safety measures to mitigate hazards and enforce compliance with regulations.
  • Managed repair, upgrade, and inspection of electronic, electrical, and mechanical systems.
  • Fostered strong client relationships by delivering high-quality service and addressing concerns promptly.

Operations Supervisor

ECS Integrity
02.2023 - 12.2024
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
  • Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
  • Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
  • Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
  • Enhanced team productivity by implementing dynamic scheduling system that matched tasks with expertise.
  • Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
  • Optimized delivery schedules to enhance customer satisfaction with timely order fulfillment.

Level 2 Technician

Metalogic Inspection Svc
10.2016 - 02.2023
  • Reduced downtime by proactively identifying potential system flaws and implementing corrective measures.
  • Participated in regular workshops and conferences to stay current on advancements within the field of technology repair services.
  • Conducted regular maintenance on equipment to ensure optimal functionality and extend product lifespan.
  • Delivered expedited support during critical outages, minimizing disruptions to client operations.
  • Increased customer satisfaction by providing timely and accurate technical support for Level 2 inquiries.
  • Collaborated with team members on complex projects, contributing to successful project completions.
  • Improved efficiency within the team through thorough documentation of procedures, best practices, and lessons learned from previous projects.
  • Served as a reliable point of contact for clients, fostering long-term relationships and securing repeat business.

Education

Certificate - Radiographic Inspection Level I & II

American Institute of Non Destructive Testing
Online
02.2019

General Studies

Carsonville Port-Sanilac High School
Carsonville, MI
06.2005

Skills

  • Safety compliance
  • Blueprint reading
  • Mechanical/System troubleshooting
  • Code compliance
  • Report preparation
  • Instrument Calibration
  • Support documentation composition
  • Material testing
  • Maintenance and repairs
  • Work Planning and Prioritization
  • Attention to detail
  • Quality control
  • Works Well Under Pressure
  • Multitasking and organization
  • Relationship building
  • Written/Verbal communication
  • Deadline oriented
  • Team Training
  • Equipment calibration
  • Customer Service

Certification

Radiographic testing Level II (Conventional film/Computed Radiography)

Magnetic Particle Testing Level II

Liguid penetrant Level II

Visual Testing Level II

Ultrasonic tesiting-Thickness

PMI Testing

Hardness Testing

Timeline

Lead Technician

Metalogic Inspection Svc
12.2024 - Current

Operations Supervisor

ECS Integrity
02.2023 - 12.2024

Level 2 Technician

Metalogic Inspection Svc
10.2016 - 02.2023

Certificate - Radiographic Inspection Level I & II

American Institute of Non Destructive Testing

General Studies

Carsonville Port-Sanilac High School

Similar Profiles

CREATE PROFILE
Thomas Soltman