Thomas Soto
Corona,CA
Overview
11
11
years of professional experience
Work History
Logistics Specialist
Iso-Med
Corona, CA
05.2022 - Current
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
- Maintained accurate records of all deliveries using automated systems or manual documents.
- Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
- Analyzed customer orders to determine optimal shipping routes and methods.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Ensured that all shipments met international regulations for customs clearance.
Sales Representative
Brewery X
San Diego, CA
02.2022 - 05.2022
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Opened a brand new sales territory where we did not distribute to.
- Maintained a 70% monthly sales growth the entirety of my employment
- Accomplished every sales oriented goal assigned to me.
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Fostered relationships with customers to expand customer base and retain business.
- Improved overall customer purchasing experiences to promote steady revenue.
- Created and implemented store displays, promoting sales and growth.
- Continuously met sales goals via strategic prospecting.
Field Sales Support Specialist
Brewery X
Anaheim, CA
08.2021 - 01.2022
- Accomplished every bonus orientated goal given to me during my time in this position.
- Opened new accounts by creating relationships with store owners.
- Fielded customer queries, providing clear, accurate answers to technical questions and support requests.
- Answered high volume of calls in fast-paced environment to offer above-and-beyond support for sales representatives' diverse needs.
- Maintained positive brand identity, leveraging strategic customer relation initiatives to promote affirmative relationships with clients and partners.
Bartender
Brewery X
Anaheim , CA
09.2020 - 08.2021
- Maintained compliance with company standards and all required health and safety guidelines.
- Inspected, troubleshot and calibrated equipment to achieve optimal performance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Improved operations by working with team members and customers to find workable solutions.
Poolside Server/ Bartender
Glen Ivy
Corona, CA
08.2019 - 10.2019
- Multitasked to meet customer, business operations and server needs with minimal errors or delays
- Designed and implemented new cocktails to drive customer interest and sales numbers
- Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently
- Promoted products to customers to enhance bill totals with high-profit items.
Waiter
Reunion Kitchen+Drink
Anaheim, CA
04.2014 - 10.2019
- Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations
Barback
Asada Laguna Beach
Corona, CA
01.2013 - 01.2014
- Monitored different areas of the bar to ensure alcohol consumption stayed in designated areas
- Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently
- Made product recommendations to customers based on preference, food pairings and special promotions
- Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards
Education
Business Management
Northern Arizona University
Flagstaff, AZTimeline
Logistics Specialist
Iso-Med
05.2022 - Current
Sales Representative
Brewery X
02.2022 - 05.2022
Field Sales Support Specialist
Brewery X
08.2021 - 01.2022
Bartender
Brewery X
09.2020 - 08.2021
Poolside Server/ Bartender
Glen Ivy
08.2019 - 10.2019
Waiter
Reunion Kitchen+Drink
04.2014 - 10.2019
Barback
Asada Laguna Beach
01.2013 - 01.2014
Business Management
Northern Arizona University