Overview
Work History
Education
Timeline
Generic

Thomas Soto

Corona,CA

Overview

11
11
years of professional experience

Work History

Logistics Specialist

Iso-Med
Corona, CA
05.2022 - Current
  • Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
  • Maintained accurate records of all deliveries using automated systems or manual documents.
  • Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
  • Analyzed customer orders to determine optimal shipping routes and methods.
  • Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
  • Ensured that all shipments met international regulations for customs clearance.

Sales Representative

Brewery X
San Diego, CA
02.2022 - 05.2022
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Opened a brand new sales territory where we did not distribute to.
  • Maintained a 70% monthly sales growth the entirety of my employment
  • Accomplished every sales oriented goal assigned to me.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Created and implemented store displays, promoting sales and growth.
  • Continuously met sales goals via strategic prospecting.

Field Sales Support Specialist

Brewery X
Anaheim, CA
08.2021 - 01.2022
  • Accomplished every bonus orientated goal given to me during my time in this position.
  • Opened new accounts by creating relationships with store owners.
  • Fielded customer queries, providing clear, accurate answers to technical questions and support requests.
  • Answered high volume of calls in fast-paced environment to offer above-and-beyond support for sales representatives' diverse needs.
  • Maintained positive brand identity, leveraging strategic customer relation initiatives to promote affirmative relationships with clients and partners.

Bartender

Brewery X
Anaheim , CA
09.2020 - 08.2021
  • Maintained compliance with company standards and all required health and safety guidelines.
  • Inspected, troubleshot and calibrated equipment to achieve optimal performance.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.

Poolside Server/ Bartender

Glen Ivy
Corona, CA
08.2019 - 10.2019
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays
  • Designed and implemented new cocktails to drive customer interest and sales numbers
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently
  • Promoted products to customers to enhance bill totals with high-profit items.

Waiter

Reunion Kitchen+Drink
Anaheim, CA
04.2014 - 10.2019
  • Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations

Barback

Asada Laguna Beach
Corona, CA
01.2013 - 01.2014
  • Monitored different areas of the bar to ensure alcohol consumption stayed in designated areas
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently
  • Made product recommendations to customers based on preference, food pairings and special promotions
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards

Education

Business Management

Northern Arizona University
Flagstaff, AZ

Timeline

Logistics Specialist

Iso-Med
05.2022 - Current

Sales Representative

Brewery X
02.2022 - 05.2022

Field Sales Support Specialist

Brewery X
08.2021 - 01.2022

Bartender

Brewery X
09.2020 - 08.2021

Poolside Server/ Bartender

Glen Ivy
08.2019 - 10.2019

Waiter

Reunion Kitchen+Drink
04.2014 - 10.2019

Barback

Asada Laguna Beach
01.2013 - 01.2014

Business Management

Northern Arizona University

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Thomas Soto