Thomas Swickley
Summary
Highly motivated individual with 5+ years with Retail/Customer Service experience. Able to prioritize goals and obligations within a work day criteria. Assisted in many roles, delegating specific duties that are done efficiently. Strong work ethic, able to lead departments, and strive for outcomes that will make a positive impact.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks
Tacoma, WA
05.2026 - Current
- Supervised daily operations and ensured adherence to company standards.
- Trained and mentored new baristas on customer service techniques.
- Managed inventory levels and organized product displays effectively.
- Handled customer inquiries and resolved issues promptly and professionally.
Shift Lead
Fred Meyer
University Place, Washington
10.2024 - 02.2026
- Prepared and served a variety of coffee and espresso beverages.
- Maintained cleanliness of work area, equipment, and dining space.
- Operated coffee brewing equipment and maintained inventory levels.
- Collaborated with team members to ensure smooth service flow.
Restaurant Manager
Cinemark
Bellevue, Washington
05.2024 - 09.2024
- Managed daily restaurant operations to ensure smooth workflow and customer satisfaction.
- Implemented promotional events to enhance guest experience and engagement.
- Monitored financial transactions and managed cash handling procedures effectively.
Cashier
Fred Meyer
Seattle, Washington
09.2021 - 04.2023
- Processed customer transactions efficiently at checkout stations.
- Handled customer inquiries and resolved issues promptly and courteously.
- Assisted customers in locating products throughout the store.
Packing Shipper
Amazon
Seattle, Washington
08.2019 - 06.2021
- Operated material handling equipment to move products within the warehouse.
- Conducted quality checks on packed items to meet Amazon's standards.
- Assisted in training new employees on packing procedures and safety protocols.
Education
Certificate in Film -
Seattle Film Institute
Seattle08-2023
High School Diploma -
Manhattan High School
Manhattan, KS05-2013
Skills
- Attention to detail
- Problem solving
- Effective communication
- Sales promotion
- Team collaboration
- Relationship building
Timeline
Shift Supervisor
Starbucks
05.2026 - Current
Shift Lead
Fred Meyer
10.2024 - 02.2026
Restaurant Manager
Cinemark
05.2024 - 09.2024
Cashier
Fred Meyer
09.2021 - 04.2023
Packing Shipper
Amazon
08.2019 - 06.2021
Certificate in Film -
Seattle Film Institute
High School Diploma -
Manhattan High School