I am interested in activism and being outdoors I care heavily about the environment and social justice I love swimming and other physical activities, and being around animals Music is probably my favorite thing in the world and I love movies I enjoy helping others and giving back to the community and I like working with my hands and fixing things I also enjoy sketching and drawing, which helps improve my creativity and attention to detail
Thomas Tolbert
Gainesville,FL
Summary
I am a motivated worker with exceptional social skills, communication abilities, and an excellent customer service background. I am dedicated to following health and safety guidelines and handling items properly. I maintain a high standard of cleanliness and organization along with being a reliable candidate for the job. I am always ready to learn and prepared to work hard.
Overview
2
2
years of professional experience
Work History
Barista
RoyalTea
05.2022 - 08.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication.
- Cleaned counters, machines, utensils, and seating areas daily.
- Completed both closing and opening duties.
- Made and served brand-specific beverages with a focus on speed, quality and consistency.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
Front of House Employee
Tijuana Flats
04.2020 - 07.2021
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
Education
Bachelor of Arts - Anthropology
University of Florida
Gainesville05-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cleanliness
- Multitasking and organization
- Excellent communication
- Speedy and efficient
Interests
Timeline
Barista
RoyalTea
05.2022 - 08.2022
Front of House Employee
Tijuana Flats
04.2020 - 07.2021
Bachelor of Arts - Anthropology
University of Florida
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