Thomas Townsend
Greene
Summary
Skilled professional with over four years of customer service experience. Worked in high paced environments, offered excellent customer service, and guaranteed satisfactory work production.
Proven skills in receiving, moving, and stocking merchandise. Efficient and hardworking team player knowledgeable in grocery stocking and rotation procedures. Comfortable lifting over 50 pounds and trained to operate various equipment.
Knowledgeable professional with friendly disposition. Known for outstanding work ethic.
Overview
17
17
years of professional experience
Work History
Overnight Stocker
Walmart
Norwich
03.2021 - Current
- Restocked shelves with merchandise to ensure product availability and organization.
- Assisted customers in locating products and answered their inquiries promptly.
- Maintained cleanliness and orderliness of stockroom and sales floor areas.
Assistant Store Manager
09.2014 - 02.2019
- Successfully multi-tasked in a fast paced environment; managed a multi-line phone, difficult callers, and built trusting relationships with customers.
- Resolved customer complaints by listening, identifying problems and taking corrective actions.
- Helped customers find items to suit their needs, leaving them happy and satisfied.
Chill Tunnel Operator
01.2010 - 01.2014
- Run Machinery, to meet production goals.
- Repair Machinery to keep lines moving and production running.
- File Paperwork on products to ensure product was good and everything is in order.
Cook
01.2009 - 01.2010
- Cook and prepare food.
- Ensure area was clean and up to standards.
- Take inventory on stock, and order what is needed.
- Make all food to satisfactory.
Education
High School Diploma -
Greene Central School
Greene, New YorkSkills
- Communication skills
- Conflict resolution
- Manage a multi-line phone
- Positive attitude
- People oriented
- Friendly
- Listening
- Hard worker
- Patience
- Supply restocking
Timeline
Overnight Stocker
Walmart
03.2021 - Current
Assistant Store Manager
09.2014 - 02.2019
Chill Tunnel Operator
01.2010 - 01.2014
Cook
01.2009 - 01.2010
High School Diploma -
Greene Central School