Results-driven Dispatch Supervisor experienced in transportation coordination and employee training. Implemented process improvements and optimized route efficiency while enhancing communication between teams. Focused on fostering a collaborative environment that enhances performance and operational efficiency.
Overview
12
12
years of professional experience
Work History
Dispatch Supervisor
Moran Transportation Corporation
Columbus, OH
09.2025 - Current
Coordinated daily dispatch operations to optimize route efficiency and ensure timely deliveries.
Monitored real-time tracking systems to manage fleet performance and address issues proactively.
Analyzed delivery schedules, adjusting routes based on traffic conditions and customer needs.
Implemented process improvements to enhance communication between drivers and dispatchers.
Assisted in training new dispatch team members on operational protocols and software systems.
Maintained accurate records of shipments, ensuring compliance with safety regulations and standards.
Collaborated with management to identify areas for operational enhancements within the dispatch team.
Provided exceptional support to drivers by resolving issues quickly and effectively during their routes.
Supervised team of 10 employees and provided training focused on maximizing overall performance.10
Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
Created a positive work environment through open communication channels and fostering teamwork among staff members.
Online Reseller
Ebay.com
Crooksville, OH
12.2023 - Current
Conducted market research to identify trending products and set competitive pricing strategies.
Developed engaging product descriptions that improved customer interest and boosted sales conversions.
Utilized eBay analytics tools to track sales performance and refine marketing strategies accordingly.
Managed inventory levels to ensure optimal stock availability for online listings.
Provided exceptional customer service by promptly addressing inquiries and resolving issues effectively.
Class A CDL Driver
H&W Contract Carriers
Hebron, OH
01.2025 - 08.2025
Operated Class A vehicles safely across various routes, adhering to traffic regulations and safety guidelines.
Managed delivery schedules efficiently, optimizing routes for timely cargo transportation.
Communicated effectively with dispatchers and customers to coordinate deliveries and resolve issues promptly.
Conducted pre-trip and post-trip vehicle inspections, ensuring compliance with maintenance standards.
Maintained accurate logs of driving hours and vehicle conditions in compliance with regulatory requirements.
Implemented best practices for load securing, minimizing risks during transportation and enhancing cargo safety.
Class A CDL Driver
Palmer Donavin
Hebron, OH
10.2019 - 12.2023
Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
Demonstrated adaptability by adjusting to changing weather conditions and road situations while maintaining performance standards.
Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status.
Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
Assisted in training new drivers on company policies, safety practices, and operational procedures.
Met DOT requirements by maintaining current records and documenting reportable incidents.
Maintained strict compliance with DOT operating and reporting guidelines for Short Haul transportation.
Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
Pest Control Supervisor
Bug Patrol of Ohio
Columbus, OH
12.2014 - 10.2019
Supervised daily operations of pest control teams to ensure compliance with safety protocols.
Developed and implemented training programs for new technicians on pest management techniques.
Conducted inspections and assessments to identify pest issues and recommend appropriate treatments.
Managed inventory and procurement of pest control supplies, optimizing cost efficiency.
Coordinated scheduling of service calls to enhance customer satisfaction and operational efficiency.
Mentored junior staff, fostering skills in pest identification and treatment methodologies.
Established and maintained relationships with clients, addressing concerns promptly for retention purposes.
Education
High School Diploma -
Hilliard Davidson
Hilliard
06-1994
Skills
Transportation coordination
Tracking of man hours
Man-hour tracking
Route optimization
Employee training
MLogistics management
Mechanical aptitude
Interests
Outdoor Recreation
Camping
Embracing outdoor adventures such as Fishing and Boating