Thomas Urrea
West Covina,CA
Summary
Detail-oriented and ambitious certified Medical Assistant and Phlebotomist with over 5 years of experience in the medical field, specializing in patient care and administrative support. Dedicated to delivering the highest quality care to diverse patient populations, including both geriatric and pediatric patients. Always keeping a positive attitude and displaying excellent communication and teamwork skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Ear, Nose & Throat Clinic
07.2023 - 03.2024
- Scheduled appointments for patients using scheduling software.
- Welcomed patients and inquired about wellbeing.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, including medication information, symptoms and allergies.
- Enhanced patient outcomes by providing knowledge on procedures, medications and physician instructions.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Implemented efficiency improvements to support and enhance office operations.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up special medical equipment.
Medical Assistant/Covid-19 Screener
Foothill Surgical Associates & Varicose Vein Care
11.2021 - 06.2023
- Performed administrative duties such as scheduling patients and taking phone calls
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Informed patients about medications, procedures and care plan instructions.
- Tested Patients for COVID-19 via nasal cavity swabbing.
- Took samples for PCR, Antigen and Accula Tests.
- Reported Inventory of supplies and tests daily.
- Always wearing PPE and practicing hand hygiene to ensure a safe and clean environment.
- Ensured patient’s information is correct on their profile and sample.
Certified Phlebotomy Technician I
Valentine Medical Clinic
12.2018 - 10.2020
- Utilized standard procedures for positive identification.
- Determined donor eligibility by conducting screenings, Vital signs, interviewing prospective donors, and obtaining medical histories.
- Prepare blood collecting equipment.
- Obtain blood samples for medical testing through venipuncture and capillary puncture.
- Collected urine drug screen specimens.
- Accurately labeled tubes and urine specimens with patient name, date history and time of collection.
- Data entry of lab orders
Education
Certification / College Trade School - Phlebotomy
Mission Career College
Riverside, CA12.2019
Associate's Degree - Medical Assisting
San Joaquin Valley College
Ontario, CA05.2018
High School Diploma - General Studies
Norco High School
Norco, CA05.2015
Skills
- Patient Care
- Venipuncture
- Capillary Punctures
- Clinical Laboratory Experience
- Medical Billing
- Microsoft Office
- Patient Scheduling
- Bilingual
- Medical Office Administration
- EMR Systems
- Specimen Collecting / Processing
- ICD Coding
- CPT Coding
- HIPAA Compliance
Certification
- Certified Phlebotomist Technician I, 12/01/22, 12/01/24
- Good Clinical Practice, 05/01/23, 05/01/26
- IATA, 05/01/23, 05/01/26
- Transporting Dangerous Goods
- BLS Certification, 05/01/23, 05/01/25
- Certified Medical Assistant
- CPR Certification
Languages
English
Spanish
Timeline
Medical Assistant
Ear, Nose & Throat Clinic
07.2023 - 03.2024
Medical Assistant/Covid-19 Screener
Foothill Surgical Associates & Varicose Vein Care
11.2021 - 06.2023
Certified Phlebotomy Technician I
Valentine Medical Clinic
12.2018 - 10.2020
Certification / College Trade School - Phlebotomy
Mission Career College
Associate's Degree - Medical Assisting
San Joaquin Valley College
High School Diploma - General Studies
Norco High School
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