Thomas Volpicelli
Palm Bay,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Safety-oriented Correctional Officer with more than 25 years in maximum and medium security facilities. Extensively trained in defensive tactics and suicide prevention.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Correctional Officer
New York State Department Of Corrections
12.1997 - 06.2023
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Conducted routine and emergency head counts.
Deputy Fire Chief
New York State Department Of Corrections
12.1997 - 06.2023
- Oversaw proper implementation of best practices, policies, and procedures in alignment with regulations and operational needs.
- Directed work of 25 firefighters engaged in extinguishing fires.
- Coordinated, scheduled, and maintained team resources to achieve top levels of operational readiness.
- Implemented comprehensive training operations, inspections, and performance evaluations.
- Inspected apparatus, equipment, grounds and stations for proper order and condition on a monthly basis.
- Maintained and refurbished equipment to improve operational capability.
- Checked fire suppression equipment regularly and oversaw upkeep.
Retail Sales Representative/Merchandising Manager
Edy's Ice Cream
06.1989 - 11.1997
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Supervised sales team of 8 people, stepping in to support employees and deliver smooth sales processes for clients.
- Organized promotional events and interacted with community to increase sales volume.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Education
High School Diploma -
St Raymond's High School For Boys
The Bronx, NY06.1986
Skills
- Defensive Tactics
- Safety and Security
- Ethical Standards of Conduct
- Inmate Rights
- Suicide Prevention Training
- Inmate Behavior Modification Tactics
- Restraint Techniques
- Search and Seizure Procedures
- Conflict Resolution Skills
- De-Escalating Conflicts
- Security Procedures
- Corrective Actions
- Firearm Operations
- Contraband Inspections
- Inmate Escorting
- First Aid and CPR Certified
- Occupational Hazards and Safety Precautions
Certification
- EVOC Certified- 2005=present
- Certified Fire Extinguisher Maintainer and Hydrostatic Tester
Timeline
Correctional Officer
New York State Department Of Corrections
12.1997 - 06.2023
Deputy Fire Chief
New York State Department Of Corrections
12.1997 - 06.2023
Retail Sales Representative/Merchandising Manager
Edy's Ice Cream
06.1989 - 11.1997
High School Diploma -
St Raymond's High School For Boys
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