Thomas VonWiller
Long Beach,CA
Summary
Dynamic and dependable Courtesy Clerk at Stater Brothers Markets, adept at conflict resolution and product knowledge. Enhanced customer satisfaction through effective issue resolution and proactive service, contributing to a positive shopping experience. Recognized for strong work ethic and flexibility, ensuring efficient operations and a welcoming environment for all customers.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Stater Brothers Markets
Long Beach, CA
07.2022 - 03.2024
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Established good working relationships with other departments to promote smooth flow of products and services throughout store.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Performed price checks for customers upon request.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Escorted customers to desired merchandise location.
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
- Assisted customers with product selection and answered questions about store policies.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education
Associate of Arts - Criminology
Long Beach City College
Long Beach, CA06-2025
Skills
- Conflict resolution
- Time management
- Product knowledge
- Cleaning procedures
- Patience and tolerance
- Flexible schedule
- Strong work ethic
- Dependable and reliable
- Hospitality and accommodation
Affiliations
- Hiking
- Running
- Working out
Languages
English
Native/ Bilingual
Timeline
Courtesy Clerk
Stater Brothers Markets
07.2022 - 03.2024
Associate of Arts - Criminology
Long Beach City College
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