THOMAS WARE
PENSACOLA,Florida
Summary
Structured cabling technician with years of experience in central offices, as well commercial businesses. Skilled in the installation,maintenance and diagnosis of CAT5e/CAT 6.Experience running crews up to six people, as well as the ability to take on task alone.
Overview
13
13
years of professional experience
Work History
Business Owner/Operator
Aware Handyman And Painting
03.2019 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consulted with customers to assess needs and propose optimal solutions.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Trained and motivated employees to perform daily business functions.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Manager
Accelerated Communications And Contruction
05.2011 - 03.2018
- Accomplished multiple tasks within established timeframes.
- Structure cabling technician with years of experience in central offices, as well as commercial business.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
Education
High School Diploma -
Oswego High School
Oswego, IL05.1992
Skills
- Exterior and Interior painting
- Electrical repair
- Use of multiple power tools
- Reading blueprints
- Light carpentry and general plumbing
- Safety oriented
Roof and Building Maintenance
- Physically agile
- CAT 5e/6 Technician with patch panels
- Trouble-shooting skills in phone rooms utilizing a toner and butt set
- Wireless networks and routers
- Building out closets, including mounting vertical racks,and ladder racks
- lock out tag out / scissor lift and boom lift experience
- New construction/remodeled
Timeline
Business Owner/Operator
Aware Handyman And Painting
03.2019 - Current
Manager
Accelerated Communications And Contruction
05.2011 - 03.2018
High School Diploma -
Oswego High School
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