Thomas Warren
Richmond,TX
Summary
Proven Operational Excellence Manager with a track record of driving significant efficiency improvements and cost reductions at Chevron. Expert in Lean Six Sigma methodologies and organizational development, I excel in fostering team leadership and optimizing workflows. My approach has consistently enhanced customer satisfaction and operational effectiveness, embodying a results-driven mindset with a blend of hard and soft skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Operational Excellence Manager
Lean Sigma Pros
Houston, TX
05.2019 - Current
- Conducted root cause analyses to identify areas for improvement in operations, leading to enhanced efficiency levels.
- Managed projects from inception to completion, delivering results on time and within budget constraints.
- Trained employees on best practices, ensuring a knowledgeable workforce capable of meeting organizational objectives.
- Reduced costs through diligent analysis of financial data and implementation of cost-saving measures.
- Championed change management initiatives, supporting staff through transitions and promoting a culture of adaptability.
- Fostered an environment of open communication among team members, encouraging feedback loops for continuous learning.
- Enhanced operational efficiency by streamlining processes and implementing innovative solutions.
- Analyzed key performance indicators to assess operational effectiveness and identify areas for improvement.
- Increased productivity by optimizing workflows and eliminating bottlenecks in operations.
Lean Six Sigma Black Belt
Chevron
Houston, TX
04.2009 - 10.2018
- Streamlined supply chain management, resulting in reduced lead times and cost savings.
- Coordinated with external vendors to streamline procurement processes, resulting in improved collaboration and cost efficiencies.
- Led cross-functional teams to achieve successful completion of projects within budget and time constraints.
- Evaluated the effectiveness of improvement initiatives by monitoring key performance metrics, ensuring continuous learning and adaptation to changing business needs.
- Improved process efficiency by implementing Lean Six Sigma methodologies and providing training to team members.
- Implemented effective change management strategies that minimized disruption during periods of organizational transformation.
- Managed multiple simultaneous projects, ensuring effective resource allocation and prioritization of tasks based on business impact.
- Championed the use of data-driven decision-making processes throughout the organization, fostering a culture of evidence-based problem-solving methods.
- Established a robust system for tracking project progress, facilitating accurate reporting and informed decision making at all levels of management.
- Mentored Green Belts in Lean Six Sigma principles, enhancing their skills and contributing to overall organizational success.
- Influenced company culture by promoting a mindset of ongoing process improvements, resulting in long-term benefits.
- Developed and implemented continuous improvement initiatives, driving positive change throughout the organization.
- Developed effective improvement plans in alignment with goals and specifications.
- Designed custom training materials tailored to specific audience needs, fostering an environment conducive to learning and development.
Excellence Lead
Halliburton
Houston, TX
01.2007 - 03.2009
- Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
- Managed the development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency.
- Analyzed existing processes to identify opportunities for optimization, recommending changes that led to significant cost savings and improved performance.
- Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.
- Led cross-functional teams in continuous improvement projects, resulting in enhanced productivity and reduced costs.
- Spearheaded employee engagement initiatives focused on building a Lean culture, driving ownership of continuous improvement efforts throughout the organization.
- Facilitated value stream mapping sessions to understand current state conditions clearly before designing future-state improvements based on Lean principles fully aligned with business objectives.
- Conducted regular gemba walks to observe operations firsthand, identifying areas where improvements could be made immediately or over time.
- Developed and executed strategic plans for process improvement, driving operational excellence across the organization.
- Championed a culture of continuous improvement by fostering employee engagement and promoting best practices consistently.
- Improved production efficiency by implementing Lean principles and processes, streamlining workflows and reducing waste.
- Eliminated non-value-added activities by applying the principles of 5S and visual management, creating a more organized and efficient workplace.
- Coached employees on problem-solving tools such as A3 reports, 5 Whys analysis, and fishbone diagrams for effective issue resolution within their respective areas of responsibility.
- Used Six Sigma SIPOC and DMAIC process to initiate and lead problem-solving efforts.
Lean Six Sigma Manager
Suntron
Sugar Land, TX
10.2003 - 12.2006
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Streamlined workflows for increased productivity through thorough analysis and optimization of existing processes.
- Presented findings from process assessments to senior leadership, providing actionable insights for decision-making purposes.
- Developed performance metrics that accurately reflected desired outcomes of process improvement initiatives, enabling ongoing monitoring and adjustments as needed.
- Reduced operational costs with the implementation of Lean Six Sigma methodologies.
- Trained staff on process improvement techniques, fostering a culture of continuous improvement within the organization.
- Improved efficiency and effectiveness of performance and management of processes across departments.
Education
Bachelor of Science - Electrical, Electronics Engineering Technologies
Technical Institute
Buena Park, CA09.1991
Skills
- Customer Satisfaction
- Supply Chain Optimization
- Quality Management Systems
- Organizational Development
- Workflow Optimization
- Business process reengineering
- Team Leadership
- Effective leader
- Performance Improvements
- Process Improvements
- Quality Assurance
- Problem Resolution
- Excellent Communication
- Problem-Solving
- Lean Six Sigma Mastery
Certification
- CSSBB Certified Six Sigma Black Belt, ASQ American Society of Quality - 2005
- Certified Lean Sigma Black Belt, Chevron - 2009
Timeline
Operational Excellence Manager
Lean Sigma Pros
05.2019 - Current
Lean Six Sigma Black Belt
Chevron
04.2009 - 10.2018
Excellence Lead
Halliburton
01.2007 - 03.2009
Lean Six Sigma Manager
Suntron
10.2003 - 12.2006
Bachelor of Science - Electrical, Electronics Engineering Technologies
Technical Institute