Thomas Warren
Bath,ME
Summary
Highly motivated college graduate seeking employment opportunities to expand my skill sets and work experience in the insurance industry. Willing to take on additional responsibilities for the good of the team. Strong ability to identify potential risks and develop comprehensive solutions. Excellent communicator and a dependable team player. Adept at building relationships while providing outstanding service.
Overview
2025
2025
years of professional experience
Work History
Producer
Brown and Brown Insurance
09.2024 - Current
- Offered detailed information about products and binding coverage.
- Monitored competitor activities closely to identify opportunities for differentiation in offerings or pricing strategies within the marketplace.
- Developed strong relationships with underwriters to facilitate smooth communication and efficient processing of policy applications.
- Increased client satisfaction levels by conducting regular policy reviews to ensure adequate coverage and minimize potential risks.
Sales Intern
Brown and Brown Insurance
06.2024 - 09.2024
- Managed customer expectations and helped navigate sales processes.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Contributed to a positive team environment by actively participating in weekly sales meetings and sharing innovative ideas.
Sales Intern
Brown and Brown Insurance
06.2023 - 08.2023
- Contributed to a positive team environment by actively participating in weekly sales meetings and sharing innovative ideas.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Conducted market research to assess customer needs and preferences.
Intern
Mid-Coast Insurance Agency
05.2022 - 08.2022
- Action items completed during this time, in no particular order- read and become familiar with policy forms HO-3, HO-4, HO-4 and personal auto policy
- Also reviewed and became familiar with the various insurance company’s broadening endorsement to the base policy
- Learned to quote HO-3, HO-4, HO-6 and personal auto policies in PL Rater (formerly Setwrite)
- Developed an understanding of the process to develop the replacement cost estimate for more than 2 dozen homes in various parts of the state of Maine
- Attended 10 onsite property inspections and became proficient in identifying potential risk exposures, unique property attributes and how to engage with the property owner
- Became accustomed to using AMS360, the agency management system to create new clients, send auto ID cards, insurance binders and send documents via DocuSign
- Participated in several networking opportunities with real estate professionals who provide the agency numerous quality referral, attended 2 Chamber After Hour networking events, connecting me to other local business owners in the greater Bath/Brunswick area
- Successfully completed and passed the following courses offered through My Agency Campus:
- Insurance Industry and Coverage Introduction, (9 courses)
- Personal Insurance- Homeowner’s valuation principals, (3 courses)
- Risk Management Advisory Fundamentals (5 courses)
- Client Management- personal risk coverage plus essential skills (44 courses)
- Coverage fundamentals- commercial & personal lines
Dick’s Sporting Goods
- Provide the customer with a great experience shopping in our store and a friendly face and resource for them to utilize
- In addition, make sure the golf shop is up to company standards
- This is done by keeping product neatly arranged on the shelves and locating inventory from the stock room for specific requests
Education
Bachelor of Science - Risk Management And Insurance
University of Southern Maine
Portland, ME05-2024
Skills
- Customer Service
- Problem Solving
- Team Leadership
- Adaptability
- Public Speaking
- Continuous Learning
Hobbies and Interests
- Participation in formal and informal sports including Basketball, Soccer, Football and Baseball.
- Travel
- Hiking
- Weight Lifting
- Walking/ Running
- Swimming
- History
- Reading
Recognition
- Rotary Youth Leadership Award
- Interact Community Service Club (connected with Rotary International) at Morse High School
- Leadership and Team Building Session
- Kennebec Valley Athletic Conference South - MVP Runner Up 2019
Timeline
Producer
Brown and Brown Insurance
09.2024 - Current
Sales Intern
Brown and Brown Insurance
06.2024 - 09.2024
Sales Intern
Brown and Brown Insurance
06.2023 - 08.2023
Intern
Mid-Coast Insurance Agency
05.2022 - 08.2022
Dick’s Sporting Goods
Bachelor of Science - Risk Management And Insurance
University of Southern Maine
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