THOMAS WILEY
PHELAN
Summary
Exceptional leader talented at Project Management, Life Cycle Management and Operations Management. Technically-savvy with outstanding relationship building, training and presentation skills.
Experienced with program coordination, resource allocation, and stakeholder engagement. Utilizes strategic planning to ensure project alignment with organizational goals while managing risks and resources effectively. Track record of fostering team collaboration and achieving consistent project success.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Deputy Program Manager
V2X
02.2024 - Current
- Facilitated knowledge sharing sessions among team members, inspiring innovation through collaborative problem-solving exercises.
- Maintained open communication channels with the customer, providing timely updates on project status and addressing concerns as they arose.
- Implemented risk management strategies, mitigating potential obstacles and ensuring project success.
- Delivered high-quality work products by effectively managing time-sensitive tasks and adhering to strict deadlines.
- Monitored equipment use and anticipated future demand.
- Coordinated procurement activities for necessary resources, negotiating favorable contract terms that supported project objectives.
- Supported proposal development efforts by providing subject matter expertise on various aspects of program execution.
- Supported project leaders through every step of projects.
- Developed strong relationships with stakeholders, resulting in successful collaboration on various projects.
Operations Control Center Manager
V2X
12.2018 - 02.2024
- Reduced response times to incidents by streamlining the reporting process and improving coordination among departments.
- Conducted thorough investigations into operational incidents, identifying root causes and implementing corrective actions to prevent future occurrences.
- Contributed to cost reduction initiatives by identifying opportunities for process improvements and resource optimization.
- Enabled smoother transitions between shifts through clear documentation of ongoing tasks and proper handover procedures.
- Assisted upper management in decision-making processes by providing accurate data analysis and reports on operations metrics.
- Served as point-of-contact for external stakeholders, maintaining professional relationships with vendors, suppliers, and contractors.
- Maintained a safe working environment by enforcing safety guidelines and conducting periodic facility inspections.
Engineering Manager/Life Cycle Manager
Raytheon
12.2016 - 12.2018
- Manage the Raytheon Fort Irwin engineering team of nine support engineers with efforts focused on life cycle, maintenance and sustainment of the National Training Centers Instrumentation System (NTC IS).
- Provide assistance to the government and army customer for defining requirements for proposed upgrades.
- Management and oversight of completion of all engineering efforts to include technical documents, drawings, scopes of work and specifications.
- Create and manage the development of CDRL documentation associated with each project.
- Oversee scheduling and production of the drafting department for preparation of all drawings required for projects.
- Develop and write Statements of Work and Performance Work Statements.
- Maintain life cycle documentation for the government customer.
Deputy Engineering Manager/ Life Cycle Manager
Raytheon
02.2014 - 12.2016
- Analyzed internal and external customer needs and provided hardware solutions to meet new or changing requirements for the NTC IS.
- Developed general and detailed documentation describing system specifications, operating instructions and revisions to existing procedures to correct deficiencies.
- Coordinated with multiple local and outside government and external contract customers to provide integration support for new or temporary systems being added to the NTC IS.
- Managed life cycle activities associated with the tracking, assessment, acquisition, fielding, sustainment and disposal of the NTC IS components throughout its life cycle.
Manager I Operations Control Division Manager
Raytheon
03.2008 - 01.2014
- Performed as team manager for programming requirements of five Sub-contract support teams.
- Cross utilized both sub-contract and Raytheon employees to support the Operations Control Division and NTC Operations Group.
- Synchronized tasks and requirements for Computer Operations, IS System Administrators, Physical Security, Computer Maintenance, Fiber Optic Network team, FBCB2, SINCGARS and the Range Communications System teams.
- Tracked maintenance trends, identified problem areas and developed corrective actions to reverse negative trends.
Sr. Information System Technologist I
Raytheon
05.2006 - 03.2008
- Lead a team of five Security Operations Center personnel.
- Created DIACAP documentation for the NTC Instrumentation System (DIP, SIP, Disaster Recovery, COOP, ISP).
- Used Security Technical Implementation Guides (STIG) and Best Business Practices to ensure NTC-IS hardware and software was DIACAP compliant.
- Developed and created Firewall and Intrusion prevention policies.
Electronic Maintenance Technician II
Raytheon
09.2003 - 05.2006
- Maintained and sustained of Army's Instrumentation System hardware to include servers, workstations, network switches, printers and plotters.
- Maintained T1 and Ethernet connections across the NTC Instrumentation System (IS) Backbone.
- Provided maintenance and repair of the NTC IS Fiber backbone to include splicing and termination of fiber optic cable.
Computer Operator III
Raytheon
05.2000 - 09.2003
- Analyzed and resolved Instrumentation System server, workstation and peripheral device problems.
- Supported instrumentation of approximately 2000 vehicles each rotation through building of the element definition file and vehicle "checkouts".
Education
Bachelor of Science - Political Science
Southern Illinois University
Edwardsville, IllinoisSkills
- Project management
- Data management
- Team leadership
- Strong verbal communication
- Process implementation
- Enterprise Architecture
- Staff development
- Life Cycle analysis
- Configuration Management
- Process Development
- Planning and Coordination
- System Integration
- Cybersecurity
- Team management
- Operations management
- Project coordination
Certification
Six Sigma Specialist Certification
CLEARANCE
Secret - Active Department of Defense
Timeline
Deputy Program Manager
V2X
02.2024 - Current
Operations Control Center Manager
V2X
12.2018 - 02.2024
Engineering Manager/Life Cycle Manager
Raytheon
12.2016 - 12.2018
Deputy Engineering Manager/ Life Cycle Manager
Raytheon
02.2014 - 12.2016
Manager I Operations Control Division Manager
Raytheon
03.2008 - 01.2014
Sr. Information System Technologist I
Raytheon
05.2006 - 03.2008
Electronic Maintenance Technician II
Raytheon
09.2003 - 05.2006
Computer Operator III
Raytheon
05.2000 - 09.2003
Bachelor of Science - Political Science
Southern Illinois University
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