Thomas Williams
Springfield,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Security Officer
Firekeepers Casino
Battle Creek, Michigan
02.2023 - 05.2024
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Responded to alarms and conducted investigations as required.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Operated communication systems between officers stationed throughout the facility.
- Confirmed visitor identification prior to granting entry into the building.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Paper Route Carrier
Battle Creek Enquirer
Battle Creek, MI
04.2018 - 07.2022
- Followed safety protocols while operating motor vehicle during route assignments.
- Provided excellent customer service to subscribers.
- Assisted with loading and unloading of newspapers at distribution centers.
- Maintained records of deliveries, collections, and customer information.
- Delivered newspapers to customers on a daily basis.
- Utilized GPS systems for navigation during route assignments.
Education
High School Diploma -
Battle Creek Central High School
Battle Creek, MI06-2018
Skills
- Electronic surveillance
- CCTV Monitoring
- Arrest procedures
- Report Generation
- Security systems knowledge
- Conflict de-escalation
- Report Writing
- Reliability
- Work ethic
- Customer Needs Assessment
- Upselling
- Inventory Control
- Stocking and Receiving
- Store Opening and Closing
- Cash Register Operation
- Display Setup
- Multi-tasking strength
- Cash Handling
- Teamwork and Collaboration
Timeline
Security Officer
Firekeepers Casino
02.2023 - 05.2024
Paper Route Carrier
Battle Creek Enquirer
04.2018 - 07.2022
High School Diploma -
Battle Creek Central High School