Thomas Williams
Racine,WI
Summary
honed at Amazon as a Fulfillment Center Tier 1. Excelled in roles requiring precision and adaptability, notably in enhancing customer satisfaction through effective problem-solving. Demonstrates a goal-oriented approach, ensuring tasks are completed efficiently and to a high standard, contributing to repeat business and operational excellence.
Overview
2
2
years of professional experience
Work History
Fullfillment Center Tier 1
Amazon
12.2023 - Current
- Amazon forklift certified
- Water spider
- Floor loader
- Can cringle
- Enhanced customer satisfaction by efficiently resolving technical issues and concerns
Appliance Technician
Scott Williams
06.2022 - 09.2023
- Collaborated with team members to address complex technical issues, ensuring timely and effective solutions for customers.
- Implemented time-saving strategies in diagnosing and repairing appliances, allowing for an increased number of daily service calls.
- Ensured the longevity of customer''s appliances by providing them with valuable maintenance tips and advice on proper usage.
Education
Hsd - Medical Technology
Horlick High School
Racine, WISkills
- Goal oriented
- Shipping procedures
- Can build desktop computers
- Good at diagnostics
- Can drive box truck / 15 ft trailer
- Agv trained
- Water spider
- Floor loader
- Case picker
Accomplishments
In the wake of my father’s passing five hours before my eighteenth birthday, I consider my high school graduation a monumental achievement. On the day of his funeral, I made an application to Amazon, and since then, I have been diligently working to fulfill my father’s aspirations. Despite juggling a full-time job, including evening shifts at Amazon, I have successfully completed high school and accomplished my HSD.
Timeline
Fullfillment Center Tier 1
Amazon
12.2023 - Current
Appliance Technician
Scott Williams
06.2022 - 09.2023
Hsd - Medical Technology
Horlick High School