Thomas Williams
Pleasant Grove,UT
Summary
Dynamic Maintenance Technician with proven expertise at Take 5 Carwash, enhancing wash quality and customer satisfaction. Skilled in mechanical troubleshooting and preventive maintenance, I fostered a safe work environment while actively participating in process improvements. Recognized for my attention to detail and commitment to excellence, I consistently delivered high-quality service.
Overview
13
13
years of professional experience
Work History
Maintenance Technician
Take 5 Carwash
02.2022 - Current
- Improved wash quality by meticulously following established procedures and guidelines.
- Enhanced customer satisfaction through prompt and efficient service.
- Assisted management in maintaining adequate inventory levels of cleaning supplies, ensuring uninterrupted service.
- Contributed to a safe work environment by adhering to safety protocols and reporting any concerns promptly.
- Participated in regular team meetings to discuss improvements in processes and share best practices for continued success.
Wash Associate
Take 5 Carwash
02.2021 - 02.2022
- Improved wash quality by meticulously following established procedures and guidelines.
- Enhanced customer satisfaction through prompt and efficient service.
- Assisted management in maintaining adequate inventory levels of cleaning supplies, ensuring uninterrupted service.
- Contributed to a safe work environment by adhering to safety protocols and reporting any concerns promptly.
- Participated in regular team meetings to discuss improvements in processes and share best practices for continued success.
Restaurant Waiter
Applebee's Grill + Bar
03.2020 - 04.2021
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Finisher
Western Paving
04.2019 - 03.2020
- Assisted in training new finishers, ensuring proper understanding of job responsibilities and techniques for optimal performance.
- Maintained a clean work environment, promoting a positive atmosphere conducive to high-quality output.
- Demonstrated strong attention to detail when performing intricate finishing tasks on complex products or designs.
- Completed projects within established deadlines while maintaining stringent quality standards throughout the work process.
- Conducted regular self-assessments to identify areas for improvement, fostering continuous personal growth as a professional Finisher.
- Utilized various hand tools and equipment effectively, ensuring precision in all aspects of the finishing process.
- Provided guidance, assistance and training to employees when needed.
Co Owner
Custom Esports Gear
05.2018 - 04.2019
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
Sales Associate
Speedway Gas Station
05.2018 - 02.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Senior Sales Associate
GameStop
04.2016 - 01.2017
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
Drummer
Independant
01.2012 - 10.2016
- Maintained a high level of professionalism during all interactions, upholding the band''s reputation in the music community.
- Assisted musicians with percussion needs to align with performance goals.
- Practiced individually and with ensemble regularly to develop consistent excellence of execution.
- Provided timing and rhythmic foundation for band members to coordinate performance.
- Efficiently set up drums at performance venues.
- Attended rehearsals, soundchecks and call times and evaluated sound quality.
- Designed flyers to promote upcoming shows and drum lessons.
- Designed marketing material and social media posts to promote musical performances.
Laborer
Artcon Inc
06.2014 - 03.2015
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
Education
Associate In Engineering Technology - Medical Technology
DeVry University
OnlineSkills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Safety awareness
- Hand and power tools
- Electrical troubleshooting
- Mechanical repair
- Equipment installation
- Parts replacement
- Drywall repair
- Painting
- Plumbing repairs
- Groundskeeping
- Hydraulic systems
Timeline
Maintenance Technician
Take 5 Carwash
02.2022 - Current
Wash Associate
Take 5 Carwash
02.2021 - 02.2022
Restaurant Waiter
Applebee's Grill + Bar
03.2020 - 04.2021
Finisher
Western Paving
04.2019 - 03.2020
Co Owner
Custom Esports Gear
05.2018 - 04.2019
Sales Associate
Speedway Gas Station
05.2018 - 02.2019
Senior Sales Associate
GameStop
04.2016 - 01.2017
Laborer
Artcon Inc
06.2014 - 03.2015
Drummer
Independant
01.2012 - 10.2016
Associate In Engineering Technology - Medical Technology
DeVry University
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