Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Thomas Wilson

Andover

Summary

Service Technician with extensive experience at Five Star Mechanical, excelling in equipment installation and repair. Proven ability to troubleshoot complex issues while delivering exceptional customer service. Adept at maintaining organized workspaces and adhering to safety protocols, ensuring peak performance and efficiency in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Service Technician

Five Star Mechanical
05.2024 - 07.2025
  • Assisted in diagnosing and troubleshooting technical issues with equipment.
  • Learned and applied safety protocols while handling tools and machinery.
  • Maintained organized workspaces to enhance efficiency and safety.
  • Followed detailed instructions to complete routine service checks on equipment.
  • Documented service activities accurately for record-keeping purposes.
  • Adapted quickly to new tools and technologies in a fast-paced environment.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Service Technician

Fahnestock Hvac
04.2011 - 05.2024
  • Assisted in diagnosing and troubleshooting technical issues with equipment.
  • Learned and applied safety protocols while handling tools and machinery.
  • Maintained organized workspaces to enhance efficiency and safety.
  • Followed detailed instructions to complete routine service checks on equipment.
  • Documented service activities accurately for record-keeping purposes.
  • Adapted quickly to new tools and technologies in a fast-paced environment.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Education

Associate of Applied Science - Air Conditioning Technology

WSU Tech
Wichita Ks

Skills

  • Installation and repair
  • Preventive Maintenance
  • Customer service
  • Work with minimal supervision
  • Troubleshooting skills
  • Equipment troubleshooting

Affiliations

UA 441 member

Timeline

Service Technician

Five Star Mechanical
05.2024 - 07.2025

Service Technician

Fahnestock Hvac
04.2011 - 05.2024

Associate of Applied Science - Air Conditioning Technology

WSU Tech

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