Thomas Witzel
Rancho Santa Margarita,CA
Summary
Hardworking team player with experience in retail and sales. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains customer satisfaction and service by smoothly resolving customer requests and needs.
Overview
2
2
years of professional experience
Work History
Sales Associate
Big 5 Sporting Goods
03.2022 - Current
- Organized racks and shelves to maintain store visual appeal.
- Greeted customers, helped locate merchandise, promoted key items.
- Checked pricing, scanned items, applied discounts, and printed receipts for proof of transaction.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
Education
No Degree - Graphic Design
Saddleback College
Mission Viejo, CASkills
- Company Standards
- Credit Card Transaction Processing
- Product Restocking
- Customer Service
- Closing Procedures
- Money Handling
Timeline
Sales Associate
Big 5 Sporting Goods
03.2022 - Current
No Degree - Graphic Design
Saddleback College
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