THOMAS C. JOHNSON
Technical Program Manager
Seattle,WA
Summary
Skilled professional with expertise in designing, developing, managing, and enhancing applications/systems in support of diverse business and customer needs. Adept in providing functionality/features, business owner interface, and management of teams to drive system performance as well as integrating applications with other systems, tools, and frameworks. Leverage in-depth knowledge of software development lifecycle and experience with object-oriented design. Offer a background of 25+ years in startup to large businesses companies with the ability to quickly adapt and succeed. Highly skilled professional with extensive expertise in designing, developing, managing, and enhancing applications and systems to support diverse business and customer needs. I am proficient in providing functionality and features, interfacing with stakeholders and executives. I am proficient at managing teams to optimize system performance and feature rollout. With a comprehensive understanding of the software development lifecycle, CI/CD process and experience in object-oriented design, I bring a wealth of over 25 years of experience across a range of company sizes, from startups to large fortune 500 enterprises. I can quickly adapt to change and redirection and succeed in various environments.
Professional with solid background in technical program management, delivering high-impact projects and driving organizational success. Strong focus on team collaboration, agile methodologies, and strategic planning. Adept at managing cross-functional teams, optimizing processes, and adapting to changing requirements. Known for excellent communication, problem-solving abilities, and commitment to achieving results.
Overview
25
25
years of professional experience
Work History
Senior Technical Program Manager
Blue Origin
Kent, WA
01.2025 - Current
- Work Order Authoring and Execution, MES AI and Visual Smart Factory teams – Richard Tabsis/Scott Jamison
- Lead 2025 Advanced Operational Planning process for MES group in Enterprise Technology.
- Estimated over 3000 dev weeks of project work.
- Setup meetings with cross functional teams where shared work needed to be discussed.
- Trained two new TPM’s on the AOP process.
- Joined the Bar Raiser group to help hire the best new talent in the market for Blue Origin.
- Created process to intake new work initiatives. Interface with Product to review requirements documents. Worked with UX designers to complete Figma user stories of the requirements. Work breakdown into Jira Epic, Stories and Tasks. Organize and plan work for two-week sprints for all four development teams.
- Liasson for Stakeholders and Product team for four development teams. WOX, WOA, MES AI and VSF.
- Organized and scheduled meetings with Jules Change Champion Users to address support needs and intake new feature requests.
Interim Project Manager
Blue Origin
Kent, WA
04.2025 - 09.2025
- Work Order Authoring – Richard Tabsis
- Lead team of 8 developers working on the custom-built MES system Jules Authoring capability.
- Managed intake of new projects, working with our Product team to create business requirements, process requirements in a Fig jam to get shared understanding between Product and Development teams and then performing work breakdown into Jira and organize the work into our two-week sprint cadence.
- Perform weekly 1:1 meeting with Developers
- Report metrics and status to executive group for all projects and feature roll outs.
Senior Software Engineer
Blue Origin
Kent, WA
03.2023 - 01.2025
- EMX – Phillip Burger
- Lead Developer for Quality Call Board
- Worked with end user to gather requirements and build out tickets for Quality Call Board Service
- Implemented Jest unit tests for all existing code to achieve 100% branch coverage and enable us to deploy to Dev, Stage and Production.
- Lead Developer for Work Order Feedback
- Meet with users to gather requirements and build out tickets for Work Order Feedback
- Discuss feasibility and timelines with Alex and Phillip
- Lead Developer for ME Call Board
- Worked with end user to gather requirements and build out tickets for Quality Call Board Service
- Implemented Jest unit tests for all existing code to achieve 100% branch coverage and enable us to deploy to Dev, Stage and Production.
- Worked with EMX development team to figure out designs and functionality for multiple Call Type Call Board service.
- Update how Calls are created and cancelled to work with multiple call types
- Update the view of call status for users to allow for status updates on X call types from one icon.
- Jules Ambassador - My role was pivotal in facilitating the adoption of Jules 2.0 by engaging with Jules change champions and users. I assisted them in understanding and utilizing the new features effectively. Additionally, I built and managed the intake of new feature requests, ensuring they are communicated clearly to the development team. Providing top-notch customer support was a crucial aspect of my responsibilities, helping users overcome any challenges they face, thereby ensuring a smooth transition to the latest version of Jules.
EMX – Chelsea Quinn & Matt Lou-Magnuson
Blue Origin
08.2022 - 03.2023
- Joined EMX to facilitate the completion of the Jules 2.0 redesign
- Lead member of EMX team, Jules 2.0 project, conversion from Angular to React UI and Node API gateway server using Apollo Server.
- Work with TPM, Product Manager and UI/UX lead to breakdown work and create Jira tickets.
- Led Crowd Token to OKTA Authorization Project to convert authorization for all EMX services.
- Co-Lead for Capture Value Service implementation into Jules 2.0.
- Lead Developer for Jules 2.0 Beta Testing
- Lead Beta Testing at Kent, HSV and OLS site
- Setup, and meet with end users to trouble shoot issues.
- Walked around the factories and cold called different Work Centers to introduce Jules 2.0
- Work with Super Users to diagnosis issue with Jules 2.0 vs Classic
- Create an enhanced view of Jules 2.0 and repair relationship with users.
- Lead Developer for Texas Test Stand Improvements Project
- Accompany Billy Milligan and other team members of Jules to Texas LSO
- Trouble shoot issues with Jules for test stand teams.
- Developed feature for XeeX’s test stand to add tWO and eWO to MP’s and MPX’s.
Rapid Response Team – Bella Razdar
Blue Origin
06.2022 - 08.2022
- Loaned out to EMX team for Jules 2.0 project
- React UI and Jules 2.0 Api gateway work
- Building out Jules 2.0 utilizing Blue Kit framework
- Implemented Requirements Linkages with EMX team for a third time.
- Rapid Response Team – Billy Milligan
- Implemented Requirements Linkages Service version 2 on Portal Dev code base
- Designed and developed procedural work order requirement linkages functionality
- Requirements linkage service tied documents from ROVER and EOR into Jules Portal Dev codebase.
Senior Software Engineer
BlueHawk
01.2022 - 06.2022
- Implemented Requirement Linkages v1 and v2 feature for Blue Origin
- Implemented Kubernetes yml files for Test, Dev, Stg and Production environments
- Current system was using https endpoints for services. Used Rancher to locate all Kubernetes endpoints and updated all environments yml files.
- Implemented Jest unit tests for all existing code to achieve 100% branch coverage and enable us to deploy to Dev, Stg and Production environment
- Implemented concurrent integration tests for all existing code
- Tasked with evaluation of New Jules performance vs Old Jules
- Created testing data of tWO’s with operations ranging from 100 to 1000
- Data built with different dependency graph layouts, all serial, all start nodes, real world scenario
- Initially New Jules site was almost 3 times slower than classic Jules in regard to GraphQL queries
- Initially UI load time was unacceptable for tWO’s with operations over 300
- Reviewed Resolvers and added Data Loaders to Work Center, Work Centers, Part Number, and Part Number Revision resolvers
- Outlined loading issue for Operations list and worked with UI team to resolve
- Data Loaders and UI improvements has made New Jules faster than Old Jules. This includes tWO’s with a range of 100 to 1000 operations.
- Assisted team in building out backend API for Parity with old Jules
- Investigated New Jules for error handling.
- Currently working with the team to address all the issues found
- Working on new Work Order Execution Authoring repository.
- Porting over code from Work Order Template (WOA) to new Work Order Execution Authoring (WOX)
Core Services Team Lead
Barn2Door Inc.
08.2020 - 06.2021
- Port existing site from Heroku to Amazon Elastic Beanstalk
- Helped push the first migration attempt over the line as my first assignment
- Redesigned the migration plan after the failed first attempt
- Promoted to team lead role after the failure of the first migration attempt
- Led team of three to accomplish the second migration to AWS Elastic Beanstalk
- Created
Senior Software Engineer
PeopleConnect
06.2018 - 05.2020
- Implement a new Phoenix E-commerce backend using Kong, Kafka, and Kubernetes on AWS for the Intelius.com site.
- Develop an Ecommerce platform using Vindicia billing processing.
- Developed REST services to support users, support team, billing for subscriptions, and a la carte purchases.
- Deployed eCommerce system on AWS using Kubernetes cluster.
- Developed migration logic and performed migration of production users from old backend to Phoenix E-commerce application.
- Apache Kafka service used for messaging; SOAP interface used to interface with Vindicia.
- Kong, a scalable and flexible fully managed platform for securing, connecting, and orchestrating APIs.
- Managed offshore team of 8 for spot development.
- Trained developers on platform and business model.
Senior Software Engineer
Dev9
09.2017 - 06.2018
- Herff Jones Ecommerce Project Sept 2017- Dec 2017
- Developed Ecommerce platform using Intershop eCommerce platform for all Herff Jones Colleges
- Developed underlying microservices to support the Herff Jones eCommerce platform.
- MIS microservice used to read School file feed from Herff Jones proprietary systems and make data accessible via REST endpoints to Herff Jones Intershop applications. Mysql Database used on AWS.
- Graduation Date and location microservice reading Commencement data from Herff Jones proprietary system and make data accessible via REST endpoints for the Herff Jones Intershop application. Application and MySql database deployed to AWS.
- Fully automated catalog and product update to Herff Jones Intershop application for all schools with branding information.
- Developed Intershop ECommerce platform with a MySql database on AWS.
- PeopleConnect Ecommerce Vindicia Payment Vendor Project Dec 2017 - June 2018
- Developed a centralized eCommerce payment vendor Vindica for Classmates and Intelius websites.
- We were developing 12 microservices using REST endpoints to handle eCommerce payments for Classmates, Intelius, and other tenants.
- Kong messaging was developed and used for asynchronous communication between Vindica and microservices as well as backup for interservice communication when REST endpoints are failing.
Senior Software Engineer
Donuts Inc.
09.2016 - 08.2017
- Full-stack development using Java 8 and Angular 2 to enhance and complete Google’s Nomulus open-source project.
- Developed multiple REST APIs for various registry features:
- Search REST API was the main entry into the system. Developed sub-second results for queries using system tags and user-defined tags. Designed and developed Tagging functionality used in the search.
- ICANN reporting data interface. Multiple REST endpoints were developed to enable the entry and production of the monthly ICANN reports using user input, datastore, and BigQuery data sources.
- Designed and implemented the new Angular 2 front end. Updated to use reusable components within Modal windows.
- Designed and implemented functional and feature testing framework using Selenium, Karma, Protractor and Junit.
Senior Software Engineer
MobileIron
08.2015 - 09.2016
- MDM/EMM software development for Windows 10 mobile devices.
- Developed a number of Certificate Service Providers using REST APIs and SyncML to communicate with the device.
- Policy CSP – used to allow the MDM software to set policies on a mobile device.
- AppLocker CSP – Allowed MDM software to control which applications could or could not be installed.
- Assigned Access CSP – Enable devices to be used as Kiosk devices and configures which application will be run.
- Spring framework using Sencha Ext JS 5. Learning Angular JS
- Develop REST API for CSP enablement on-premise and SaaS cloud-based solutions.
- Developed integrated configuration experience using Azure Active Directory MDM enrollment process. Added device management and compliance functionality by implementing the interface to Azure Graph API.
Senior Software Engineer
Energy-Orbit
01.2013 - 08.2015
- Implemented SOAP interface to PG&E’s solar calculator for energy rebate project and solar arrays on Salesforce PaaS.
- Develop, troubleshoot, and enhance APEX classes and Triggers. Develop workflow rules and custom objects.
Software Engineer
FinancialForce.com
01.2012 - 01.2013
- Write, troubleshoot, and enhance APEX code; recently passed certification as a Salesforce.com Certified Developer.
- Develop VisualForce Pages, SOQL queries, SObjects, profile modifications, and basic reporting functions.
- Install custom-made packages and integrate email templates.
Senior Java Technician Level III
Blackstone Technologies Group
03.2008 - 08.2008
- Supported PG&E’s Gas Transmission System (GTS) by developing eAccept and EConfirm backend functionality, multiple DAOs and services with dependency injection, and daemon process to resubmit records to EAI via web service.
- Contributed to PG&E risk data center projects by creating database tables, sequences, and synonyms as well as developing service, DAO, and needed supporting objects.
Senior Software Engineer – Corticon Studio Project
Corticon Technologies, Inc.
05.2006 - 03.2008
- Developed Eclipse-based import process using Java objects serialized to EMF as well as created Eclipse-based UI for application’s rule testing component with batch notifications for model listeners.
- Introduced BIRT reporting plug-in and created multiple reports via XML data sources.
Systems Consultant/Senior Program Analyst
Baxter Bioscience
01.2001 - 05.2006
- Managed an eight-person team of consultants to implement my design of the company’s Automated Plasma Disposition System (APDS); drove the system through three phases with final implementation to multiples sites worldwide.
- Turned around the project from delayed and failing to status as one of Baxter’s most successful software initiatives; led system testing along with FDA validation activities.
- Simplified query engine using Oracle PL/SQL and Web Methods while ensuring sub-second response for all functions.
- Introduced new functionality for Los Angeles and drove the release of the second ADPS version for the American Red Cross.
- Built APDS support team from the ground up with a 24x7, follow-the-sun support model.
- Built APDS system for product specifications group, interfacing with managers to transfer data into one database for an end-to-end view of bioscience products; allowed more accurate staff planning, resulting in the elimination of one shift.
Education
Bachelor of Science - Computer Science
St. Cloud State University
01.2013
Skills
Technical architecture
Agile project management
Requirements analysis
Stakeholder management
Timeline
Interim Project Manager
Blue Origin
04.2025 - 09.2025
Senior Technical Program Manager
Blue Origin
01.2025 - Current
Senior Software Engineer
Blue Origin
03.2023 - 01.2025
EMX – Chelsea Quinn & Matt Lou-Magnuson
Blue Origin
08.2022 - 03.2023
Rapid Response Team – Bella Razdar
Blue Origin
06.2022 - 08.2022
Senior Software Engineer
BlueHawk
01.2022 - 06.2022
Core Services Team Lead
Barn2Door Inc.
08.2020 - 06.2021
Senior Software Engineer
PeopleConnect
06.2018 - 05.2020
Senior Software Engineer
Dev9
09.2017 - 06.2018
Senior Software Engineer
Donuts Inc.
09.2016 - 08.2017
Senior Software Engineer
MobileIron
08.2015 - 09.2016
Senior Software Engineer
Energy-Orbit
01.2013 - 08.2015
Software Engineer
FinancialForce.com
01.2012 - 01.2013
Senior Java Technician Level III
Blackstone Technologies Group
03.2008 - 08.2008
Senior Software Engineer – Corticon Studio Project
Corticon Technologies, Inc.
05.2006 - 03.2008
Systems Consultant/Senior Program Analyst
Baxter Bioscience
01.2001 - 05.2006
Bachelor of Science - Computer Science
St. Cloud State University