Results-driven Technical Program Manager with over 20 years of experience managing large, multi-team technical programs. Drives execution planning, milestone tracking, and delivery while collaborating with engineering leadership to shape platform strategies in cloud architecture, AI/ML integration, and automation. Expertise in system design, cloud migrations, and AI-powered automation enhances efficiency and scalability.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
Senior Technical Program Manager
Apple
Austin, TX
11.2019 - Current
Ad Platform Modernization and Expansion at Scale with AI/ML-Driven Enhancements.
Transformed and enhanced a legacy system into a hybrid multi-cloud distributed architecture, integrating AI-driven models for personalized ads, predictive analytics, content optimization, and automated budget allocation.
Orchestrated click-stream data pipelines to enable adaptive, AI-driven real-time augmentation and automated decision-making.
Owned program management for scope, timelines, dependencies, and risks.
Coordinated multiple teams and stakeholders, enforced planning standards, coding standards, test automation, and deployment strategies in agile environment; mentored distributed teams to foster best practices and innovation.
Implemented security protocols (PII and PCI-DSS) with proactive privacy, security measures, and operational controls.
Reduced downtime by 98%, cut costs by 35%, and scaled globally with improved efficiency.
Technical Product Manager
Siemens AG
Austin, TX
09.2012 - 11.2019
AI/ML and Data-Driven Predictive, Preventive Maintenance SaaS for critical infrastructure
Led the design, implementation, and end-to-end delivery of an IoT-based SaaS platform, leveraging advanced machine learning to reduce downtime of critical infrastructure, integrating real-time sensor analytics, proactive alerting, and optimized operations.
Delivered product with predictive models to detect failures, improving maintenance efficiency, and reducing unplanned outages by 50%, achieving 70% YoY growth.
Delivered over $261M in customer savings through predictive maintenance, energy efficiency, and strong executive support.
Delivered a SaaS product prioritizing reliability and user adoption, contributing to overall business objectives.
Drove subscription growth by enhancing adoption and customer engagement, achieving over 88% of stakeholders rating 9 or higher on NPS survey.
Aligned engineering, product, sales, and operations to ensure cohesive development and launch of the SaaS platform.
This project expanded Siemens' market footprint, leveraging data insights to identify new business opportunities, and solidify the company’s industry leadership.
Application Architect
Vonage
Holmdel, New Jersey
01.2009 - 09.2012
Led migration and transformation of billing and finance system, implementing data-driven, phased execution plan to enhance efficiency and ensure long-term scalability. Secured stakeholders' buy-in by delivering strategic plans, presenting actionable insights, and demonstrating impact through progress tracking.
Implemented performance monitoring and predictive analytics, reducing billing errors by 30% and enhancing financial reporting accuracy.
Accelerated beta release ahead of schedule by executing data-driven project plans, mitigating risks, and optimizing development timelines.
Secured additional funding to automate financial workflows and enhance operational efficiency.
Technical Team Lead
Teliris
New York, New York
03.2005 - 12.2008
Algorithmic Optimization of Telepresence Eye Contact Management.
Led a high-performing team of five engineers to develop a novel algorithmic solution for optimizing eye contact in telepresence systems, eliminating manual intervention. Applied reverse hill climbing with backtracking to automate complex decision-making, ensuring seamless communication globally.
Secured a patent for an innovative algorithm, underscoring its uniqueness and strategic value to the company.
We achieved a 71% cost savings by replacing manual processes with an automated, scalable solution, and operational overhead.
Increased efficiency facilitated rapid expansion and scalability.
Redefined the problem as a recurrence relation, enabling a structured, mathematical approach for optimal eye contact.
Designed and implemented an algorithm leveraging hill climbing with backtracking for automated configuration and real-time adaptation.