Summary
Work History
Education
Skills
Timeline
Generic

Thomas D. Wreck

Naples,ME

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Work History

Sales Representative-Data Technician-Supervisor

XLE Investigative Services
09.2023 - Current
  • Increased sales revenue by identifying and developing accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Ensured client satisfaction by addressing concerns and expediting account service.
  • Collaborated with my team to create impactful promotional materials for increased brand awareness.
  • Conducted skills demonstrations to educate onboarding staff about the features and benefits of the services that we provide.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

Education

Master of Science - School Counseling

Walden University
Minneapolis, MN
11.2022

Skills

  • Customer Retention
  • Sales Consultation
  • Sales Closing
  • Proposal Development
  • Lead Generation
  • Network Development
  • Revenue Generation
  • Competitor Research
  • Sales Forecasting
  • Records Management
  • Retention Strategies
  • Closing Talents
  • Contract Negotiations

Timeline

Sales Representative-Data Technician-Supervisor

XLE Investigative Services
09.2023 - Current

Master of Science - School Counseling

Walden University
Thomas D. Wreck