Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Work Preference
Software
Timeline
Generic

Thomas (Dan) Killian

Clinton,UT

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Planning to return to school for degree in computer sciences.

Overview

18
18
years of professional experience

Work History

Senior Certified Pharmacy Technician

University of Utah
02.2020 - Current
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Set up and modified patient profiles in Epic to include current information such as medications and insurance details.

Certified Pharmacy Technician

University Of Utah Health
03.2017 - 02.2020
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Entered and processed patients' prescriptions into internal system.

Certified Pharmacy Technician

Red Rock Pharmacy
07.2016 - 03.2017
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Entered and processed patients' prescriptions into internal system.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Restaurant Manager

Eats Of Eden
08.2006 - 08.2015
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Oversaw food preparation and monitored safety protocols.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.

Education

No Degree - General Studies Computer Sciences

Dixie State University
St. George, UT

High School Diploma -

Weber High
Ogden, UT
05-2027

Skills

  • Problem-solving skills
  • Workflow optimization
  • Advanced math skills
  • Troubleshooting malfunctioning equipment
  • Quality assurance and control
  • Insurance billing
  • Python
  • HTML
  • EPIC Hyperspace/Willow
  • Microsoft Office suite
  • Customer Service
  • HIPAA compliance

Certification

  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).

Accomplishments

Spoke at Cystic Fibrosis conference

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Work from home optionHealthcare benefitsCareer advancement

Software

Python

HTML

Microsoft

Timeline

Senior Certified Pharmacy Technician

University of Utah
02.2020 - Current

Certified Pharmacy Technician

University Of Utah Health
03.2017 - 02.2020

Certified Pharmacy Technician

Red Rock Pharmacy
07.2016 - 03.2017

Restaurant Manager

Eats Of Eden
08.2006 - 08.2015

No Degree - General Studies Computer Sciences

Dixie State University

High School Diploma -

Weber High
Thomas (Dan) Killian