Thomas Dylan Curcio
East Longmeadow,MA
Summary
Results-driven professional with a proven track record in the field of advancement, excelling in event coordination and fostering collaboration within diverse groups. I bring extensive experience in planning and executing successful strategies that connect diverse groups of alumni to my university. My ability to navigate and engage with a wide range of stakeholders has consistently contributed to the achievement of strategic objectives. Adept at cultivating relationships and building bridges, I am seeking opportunities to leverage my expertise and passion for advancement to drive success in a dynamic professional setting.
Overview
9
9
years of professional experience
Work History
Assistant Director of Development
UMass Amherst – College of Social and Behavioral Sciences
03.2022 - Current
- Manages a pool of prospects, comprising alumni, parents, and friends of UMass Amherst
- Collaborate with student ambassadors at UMass to encourage alumni engagement
- Develop and implement successful strategies for increased alumni participation
- Forms collaborative partnerships with the Advancement Division, staff, faculty, and other members of the UMass Amherst community
- Worked with senior management to define project scope and direction, creating inter-departmental frameworks to drive successful project execution
- Cultivated cooperation through regular meetings designed to foster inter-team camaraderie
- Created a detailed customer database to improve consumer relations and streamline customer outreach initiatives
- Determined target demographics and devised strategic marketing initiatives to reach target audiences
- Promoted program to alumni through direct appeals and special publications or online appeals
- Developed fundraising activity plans to maximize participation or contributions and minimize costs
Business Development & Lead Analyst
UMass Amherst – Isenberg School of Management
06.2018 - 03.2022
- Actively pursues qualified leads and addresses inquiries from prospective students
- Met with graduate and undergraduate students weekly to determine professional goals and academic opportunities
- Converts qualified leads into applications by advising prospective students with appropriate and accurate information
- Monitors and analyzes data from the CRM system
- Participates in recruitment activities and conducts presentations to targeted audiences
- Researched and adopted new technologies to add value to existing offerings
Claims Resolution Specialist
Liberty Mutual Insurance Company
06.2014 - 05.2018
- Served as primary interface with policyholders to resolve claims and issues
- Worked extensively to educate the client on standards and requirements for approval
- Assessed the needs of clients and property and provide quality customer service in resolving claims
- Communicated with contractors and third parties to coordinate resolutions
Education
Masters of Business Administration -
Isenberg School of Management, University of Massachusetts
Bachelor of Science - Business Management – Strategic Human Resource Management
Syracuse University
Skills
- Significant experience positively representing a nationally recognized organization to internal and external constituencies
- Work well independently and in support of larger group initiatives
- Strong project/event-management planning and implementation ability
- Donor relations
- Prospect research
- Marketing strategy
- Event planning
- Strategic planning
- Performance Monitoring
- Goal Setting
- Interpersonal Communication
- Proficient in SalesForce, Advance, Microsoft Word, Excel, and PowerPoint
Timeline
Assistant Director of Development
UMass Amherst – College of Social and Behavioral Sciences
03.2022 - Current
Business Development & Lead Analyst
UMass Amherst – Isenberg School of Management
06.2018 - 03.2022
Claims Resolution Specialist
Liberty Mutual Insurance Company
06.2014 - 05.2018
Masters of Business Administration -
Isenberg School of Management, University of Massachusetts
Bachelor of Science - Business Management – Strategic Human Resource Management
Syracuse University
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