Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Thomas Hendrik Van Der Merwe

Beaufort,SC

Summary

I see myself as a hardworking employee, enthusiastic about learning everything I can in all situations I find myself in, regardless of the magnitude of the challenges. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.


I have been able to turn my life into something unimaginable in a very short amount of time since i made the decision that one day I want to live in USA. I have worked relentlessly to work on my own story of the American dream and I will continue to do so.


Thank you for considering me for this opportunity, I'm looking forward to working with you

Overview

9
9
years of professional experience

Work History

Fulfillment Specialist

Regions Bank
02.2021 - Current
  • Prepared and processed approved loans in the diversified and specialized industries as well as the structured products group.
  • Operated various systems within the bank from the mainframe to filing and documents processing for later on referral as needed.
  • Maintaining various relationships with different teams within the bank to ensure the proper flow of procedures to optimize performance and results via goal setting,problem identification and resolution implementations.
  • Intense planning and scheduling of large workloads to ensure that a proper balance was achieved to stay ahead of the demand of always being on time.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.

Contract Manager

Industroserve
07.2016 - 03.2017
  • Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
  • Compiled required documentation to keep contracts compliant with agreed upon requirements to satisfy clients.
  • Interpreted contact terms and coordinated solutions to resolve disputes between clients and service providers.
  • Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts.
  • Worked closely with account team to identify areas to improve cash flow and leverage tools to improve cash flow from contracts.
  • Organized and updated databases, records and other information resources.
  • Created reports, presentations and other materials for executive staff.
  • Identified opportunities to streamline processes and improve site operations and efficiency.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered pay roll procedures for staff.

Sales Representative

The Unlimited
01.2015 - 06.2016
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.

Education

High School Diploma -

Bergvlam High School
Nelspruit South Africa
11.2013

Skills

  • Oral and Written Comprehension
  • Maintaining Customer Database
  • Goal-Driven
  • Performance Improvement
  • Inside and Outside Sales
  • Networking and Partnership Development
  • Risk Management
  • Legal Compliance
  • Process Optimization
  • Issue Resolution
  • Teamwork and Collaboration
  • Work Prioritization

Languages

Afrikaans
Native or Bilingual
English
Native or Bilingual

Timeline

Fulfillment Specialist

Regions Bank
02.2021 - Current

Contract Manager

Industroserve
07.2016 - 03.2017

Sales Representative

The Unlimited
01.2015 - 06.2016

High School Diploma -

Bergvlam High School

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Thomas Hendrik Van Der Merwe